Retail Sales Specialist
2 weeks ago
Tapestry is a renowned global fashion brand established in New York, dedicated to creating exquisite products that embody the spirit of individuality and craftsmanship.
As part of the Tapestry family, we are committed to innovation and inclusivity, striving to push the boundaries of what is possible in the fashion industry. To learn more about our dedication to equity, inclusion, and diversity, please visit our Our People page.
The Retail Sales Specialist position plays a crucial role in enhancing the store's overall performance and effectiveness. This role requires a strong commitment to our brand values while delivering exceptional service to our clientele and achieving sales targets.
Key Responsibilities:
- Understand organizational goals and make decisions that align with company priorities.
- Take ownership of personal performance metrics and collaborate with management to develop effective sales strategies.
- Establish and nurture ongoing customer relationships through personalized service.
- Represent Tapestry as a brand ambassador, demonstrating our selling and service standards consistently.
- Stay informed about local market trends that may influence business performance and support the execution of local sales initiatives.
- Utilize cross-selling techniques to enhance customer shopping experiences and drive sales.
- Provide comprehensive product knowledge, including features, benefits, and current offerings.
- Maintain a clean and organized sales environment, adhering to operational standards.
Qualifications:
- 1-3 years of sales experience, preferably in a luxury retail environment.
- High school diploma or equivalent; college degree preferred.
- Proficient in cash register systems and basic computer skills.
- Ability to communicate effectively and provide excellent customer service.
- Physical capability to maneuver the sales floor and lift merchandise as needed.
Competencies:
- Drive for Results: Consistently exceeds performance goals.
- Customer Focus: Dedicated to meeting customer expectations and building trust.
- Interpersonal Skills: Builds effective relationships and communicates with diplomacy.
- Adaptability: Comfortable with change and able to handle ambiguity.
Tapestry is an equal opportunity employer, committed to hiring and developing a diverse workforce. All employment decisions are based on qualifications and are made without regard to any legally recognized protected basis.
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