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Certified Mercedes-Benz Automotive Technician
2 months ago
At AutoNation, we pride ourselves on being one of the leading automotive retailers in the United States, delivering innovative solutions, exceptional services, and comprehensive offerings that empower our customers to make informed decisions. Our extensive network of dealerships across the nation, backed by a reputable brand, provides a diverse selection of new and pre-owned vehicles, financing options, parts, and expert maintenance and repair services. Through our DRV PNK initiative, we have successfully raised over $40 million for cancer-related causes, showcasing our dedication to positively impacting the lives of our Associates, Customers, and the communities we serve.
Are you ready to join a team that values excellence?
The Certified Technician is responsible for executing vehicle repairs and maintenance as directed, adhering to dealership and manufacturer standards, while fostering Customer loyalty through trust and confidence in AutoNation as a reliable service provider for their vehicle's safety and performance.
Key Responsibilities:
- Conducting vehicle repairs and maintenance as specified on repair orders with precision and efficiency, in line with dealership and manufacturer standards to enhance Customer loyalty.
- Maintaining regular communication with the Parts Department and Service Advisors to effectively manage workflow and Customer interactions.
- Diagnosing malfunctions and performing repairs as authorized by the Customer.
- Carrying out comprehensive multi-point inspections to make informed recommendations that ensure the safety and reliability of Customer vehicles.
- Documenting all work performed on each vehicle in the repair order.
- Managing an inventory of standard Technician's tools that are not typically cataloged by the Service department as "special tools."
- Staying updated on factory technical bulletins and participating in relevant factory-sponsored training sessions.
- Delivering an outstanding Customer experience to promote loyalty.
- The effectiveness of a Certified Technician is evaluated based on achieving:
- Targeted production levels
- Targeted sales figures
- Targeted Customer Satisfaction Index scores
- High School diploma or equivalent.
- A minimum of 2 years of experience as an automotive technician in a dealership setting.
- OEM Mercedes-Benz Certified and/or certifications from BMW, Audi, or Porsche.
- Automotive technical training (specifics may vary based on store requirements).
- Strong attention to detail.
- Excellent organizational and follow-up skills.
- A valid in-state driver's license with a clean driving record.
- Our Associates have numerous pathways for career growth and development following success in a Service Technician role. Potential opportunities include:
- Master-Certified Technician
- Service Advisor
- Service Management
- Competitive salary and 401k matching.
- Enjoy a balanced work-life with comprehensive insurance plans (health, dental, vision) and maternity benefits.
- Exclusive RX Pet program offering discounts on medications.
- Employee purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
- Access to incredible deals and discounts through YouDecide, a platform featuring offers from top providers and retailers.
- Participate in our DRVPNK mission to raise and donate millions to cancer research and treatment, collaborating with cancer charities nationwide.