Retail Sales Specialist II

2 weeks ago


Van Nuys, California, United States Tapestry Full time

Company Overview:
Tapestry is a renowned global fashion organization established in New York in 1941. Guided by the innovative vision of Creative Director Stuart Vevers, we embody the inclusive and bold spirit of our city, crafting exquisite products designed to empower individuality.

Tapestry encompasses a diverse portfolio of brands dedicated to pushing the boundaries of creativity and inclusivity. To learn more about our commitment to equity, inclusion, and diversity, please visit our People page.

Position Summary:
The Sales Associate II position plays a vital role in enhancing the store's overall performance and operational efficiency. This role requires a strong dedication to our brand values while providing exceptional service to our clientele.

Key responsibilities include:

  • Sales Floor Management:
    Assist with sales floor operations as directed, regularly evaluating replenishment needs, and maintaining a visually appealing sales environment.
  • Customer Engagement:
    Deliver friendly and efficient service at the cash wrap, ensuring a positive shopping experience for all customers.
  • Product Handling:
    Accurately manage the flow of merchandise from receipt to point of sale, including receiving shipments, verifying information, and processing transfers in accordance with company standards.

Qualifications:
Experience: 1-3 years of retail experience preferred, including roles in cashiering, stocking, or sales. A solid understanding of current fashion trends and market competition is essential.

Education:
A high school diploma or equivalent is required; a college degree is preferred.

Technical Skills:
Proficiency in cash register systems and basic computer skills, including the ability to operate mobile devices and navigate the internet.

Physical Requirements:
Ability to perform tasks at a fast pace, communicate effectively with customers and team members, and navigate the sales floor and stockroom. Must be able to lift and carry up to 25 pounds regularly and occasionally lift up to 50 pounds.

Schedule Flexibility:
Willingness to work a flexible schedule, including evenings, weekends, and holidays, particularly during high retail traffic periods.

Core Competencies:
Demonstrated courage in providing constructive feedback, creativity in problem-solving, a strong customer focus, and the ability to adapt to changing circumstances.

Tapestry is an equal opportunity employer committed to hiring and developing a diverse workforce. All employment decisions are made based on qualifications and without regard to any legally protected characteristics.



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