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Sales Associate III

2 months ago

Van Buren, Maine, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry, a global house of brands. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales results in our luxury retail environment.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, responding to their needs and exceeding their expectations.
  • Sales Performance: Meet or exceed sales targets, building strong relationships with customers and driving sales growth.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and current offerings.
  • Visual Merchandising: Maintain a visually appealing store environment, adhering to Coach's visual merchandising standards.
  • Operations: Ensure all daily tasks are completed, including maintaining store standards, processing transactions, and replenishing inventory.
Requirements
  • Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
  • Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Dealing with Ambiguity: Can effectively cope with change and can decide and act without having the total picture.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.