Laboratory Operations Manager

5 days ago


Fresno, California, United States Food Safety Net Services Full time
Job Summary

We are seeking a highly skilled and experienced Laboratory Manager to join our team at Food Safety Net Services. As a Laboratory Manager, you will be responsible for overseeing laboratory operations and maintaining direct contact with our laboratory client base.

Key Responsibilities
  • Supervise Laboratory Operations: Ensure the laboratory maintains quality, efficiency, and turnaround time on lab work.
  • Customer Service: Ensure timely and accurate responses to customer questions or concerns to maintain our high level of customer service.
  • Personnel Management: Serve as the hiring manager for the laboratory and ensure that all personnel receive timely reviews and have promotional and/or professional development goals.
  • Financial Management: Responsible for the laboratory financials to ensure profitability.
  • Quality Assurance: Work with the laboratory team to ensure ISO 17025 compliance and maintain the Corporate Quality Management System.
  • Lab Maintenance: Ensure the laboratory is clean, sanitary, well organized, and that building/equipment maintenance operations are performed.
  • Safety Program: Ensure the lab maintains the Laboratory Safety Program at all times.
  • Project Management: Supervise non-routine projects per client request and as assigned.
  • Technical Competence: Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
  • Client Communication: Communicate directly with clients on laboratory capability, results, pricing, and related topics.
  • Travel: Travel is required for this position.
Requirements
  • Education: Preferred BS/MS Degree in Microbiology, Chemistry, Food Technology, or related field, or equivalent work experience.
  • Communication Skills: Ability to write reports, business correspondence, and procedure manuals.
  • Presentation Skills: Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


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