Client Relationship Consultant

5 days ago


Norwalk, United States U.S. Bank National Association Full time
Job Description

At U.S. Bank National Association, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Client Relationship Consultant, you'll play a critical role in achieving this goal.

Key Responsibilities
  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and attend to clients' banking needs, providing personalized solutions and recommendations
  • Develop and maintain a thorough knowledge of consumer and business banking products and services, including digital offerings
  • Provide exceptional customer service, ensuring a consistent and optimal client experience
  • Collaborate with branch team members and partners to best serve clients
Requirements
  • High school diploma or equivalent
  • Typically 4-5 years of job-related, retail banking experience or a combination of experience and commensurate training
  • Bilingual ability to read, write, and speak in business proficiency of Spanish and English
Preferred Skills
  • Proven ability to build and foster relationships with clients
  • Effective communication and interpersonal skills
  • Thorough knowledge of bank and branch policies, procedures, and support systems
  • Experience with digital products and self-service technologies
Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package, including:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (2-5 weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals

We're an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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