Receptionist/Front Desk Coordinator
4 weeks ago
We are seeking a highly skilled and customer-focused Receptionist/Front Desk professional to join our team at Canon Solutions America, Inc. This role is responsible for providing exceptional customer service and support to our clients and internal stakeholders.
Key Responsibilities- Provide prompt and professional customer service via phone, email, and in-person interactions.
- Manage front desk operations, including greeting visitors, answering phone calls, and responding to customer inquiries.
- Perform administrative tasks, such as data entry, filing, and maintaining accurate records.
- Assist with mail and courier services, including receiving and sending packages.
- Contribute to the creation and maintenance of the Site Procedure Guide to ensure all account processes are properly recorded.
- Attend cross-functional trainings to ensure ability to provide coverage when short-staffed.
- May be responsible for copy/binding/copier maintenance and other front office duties.
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills. The ideal candidate will have a strong focus on customer service and be able to work effectively in a fast-paced environment.
Requirements include:
- HS Diploma, GED, or equivalent experience.
- Less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We offer a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
We are an equal opportunity employer and comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
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