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Front Desk Receptionist
4 weeks ago
SightMD is a rapidly growing integrated ophthalmic provider group, committed to delivering exceptional eye care services to patients across New York, New Jersey, Pennsylvania, and Connecticut. As a Front Desk Receptionist, you will play a vital role in the daily flow of patient intake and customer service.
Key Responsibilities:- Answer phone calls, emails, and in-person inquiries
- Communicate with patients to schedule appointments
- Gather and track medical information from patients
- Organize and input data into electronic health records
- Inquire and process patients' health insurance
- Support office with administrative and secretarial tasks
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
- Understand and maintain HIPAA regulations
- Obtain prior authorization for any patients having in-office procedures
- Ensure the reception area is well maintained
- High School diploma or equivalent required
- Excellent written, verbal, and listening skills
- Strong interpersonal, time management, and organizational skills
- Ability to work a flexible schedule, including weekends
- Above average customer service skills and the ability to remain calm in stressful situations
- Prior experience in the medical field highly desirable
- Bilingual - Spanish
- Medical/Dental/Vision Insurance
- Prescription Drug Coverage
- Company Paid Term Life Insurance & Long-Term Disability
- Supplemental Insurance Benefits
- Employee Assistance Program (EAP)
- Retirement Plan - 401(k)
- Paid Time Off (PTO)
- Paid Holidays
- Career Development Programs
SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.
