Front Desk Coordinator

3 weeks ago


New York, New York, United States Pediatric & Neonatal Specialists PS Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Pediatric & Neonatal Specialists PS. As a Front Desk Representative, you will be the first point of contact for our clients, providing exceptional service and support.

Key Responsibilities

  • Greet clients with a warm and welcoming smile, providing a positive first impression of our clinic.
  • Answer phone calls and schedule appointments with ease, ensuring seamless communication with our clients.
  • Assist clients with paperwork, including consent forms, with a focus on accuracy and attention to detail.
  • Maintain a clean and organized front desk area, ensuring a professional and inviting environment for our clients.
  • Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.

Requirements

  • Two or more years of experience as a receptionist or similar role, with a proven track record of providing exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong work ethic and positive attitude, with a commitment to delivering high-quality results in a fast-paced environment.
  • Familiarity with computers and scheduling software, with the ability to learn new systems quickly.

What We Offer

  • A competitive salary and benefits package, including paid time off and ongoing training opportunities.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a talented and dedicated team of professionals, making a positive impact on the lives of our clients.


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