Front Desk Receptionist
3 weeks ago
Job Summary:
The Front Desk Receptionist (Patient Concierge) plays a vital role in our practice, serving as the first point of contact for patients and prospective patients. This position requires a professional and friendly demeanor to instill trust and confidence in our clients.
This is a full-time position that demands weekend availability. The primary objective of this role is to ensure that all patients and prospective patients receive top-notch attention and care in their interactions with the practice.
The Front Desk Receptionist (Patient Concierge) will collaborate closely with all staff members to achieve operational goals.
Main Responsibilities:
- Welcome patients to the practice and ensure a smooth check-in process.
- Manage the clinic schedule and patient appointments in accordance with company policy.
- Create, maintain, and file medical records accurately and efficiently.
- Ensure the practice and working areas are clean and stocked, and inform management when stock is low.
- Maintain a positive attitude and contribute to a quality work environment.
- Assist in all areas of daily operation as requested by the Practice Manager.
- Perform other tasks as assigned by management.
Requirements:
- At least 1 year of experience in front desk or administrative support, interfacing with clients, patients, or vendors.
- Experience with scheduling tools, such as My Aesthetics Pro.
- Experience with patient charts and/or managing a complex filing system.
- Excellent communication skills, both verbal and written.
- Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets, and Docs.
- Impeccable organizational skills.
- Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting.
- Ability to self-motivate while being a team player.
- Full-time and weekend availability (Saturdays and/or Sundays as required).
- Bilingual preferred (English/Spanish).
Benefits:
- Competitive choices for health, dental, and vision coverage.
- 1x base salary in life insurance, plus Short-Term and Long-Term Disability.
- Retirement Plan: 401(k) & Roth IRA.
- Paid Time Off: vacation and sick days, as well as company and personal holidays.
- Compensation: $18-20/hr, based on experience, with a monthly bonus incentive (up to $500) and benefits.
AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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