Guest Sales Specialist

5 days ago


Charleston, West Virginia, United States Mr. Tire Auto Service Centers Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Sales Specialist to join our team at Mr. Tire Auto Service Centers. As a key holder and manager on duty, you will be responsible for providing exceptional guest service, driving sales of automotive repair services and tires, and contributing to the growth of our business.

Key Responsibilities
  • Guest Service: Provide a superior guest experience, engage guests, and build trust to understand their needs and present relevant services.
  • Sales and Product Knowledge: Develop a strong understanding of our products and services, and effectively communicate their value to guests.
  • Store Operations: Assist with various aspects of guest care, work order completion, and register assistance, while maintaining a safe and healthy work environment.
  • Customer Communication: Respond to guest inquiries, resolve issues, and provide excellent communication skills to ensure guest satisfaction.
  • Team Collaboration: Work collaboratively with management and teammates to achieve business objectives and provide support when needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of sales experience needed.
  • Skills: Strong verbal communication skills, problem-solving skills, and ability to work in a fast-paced environment.
  • Availability: Ability to work days, evenings, weekends, and holidays.
Benefits
  • Competitive Pay: Pay ranges from $15/hr to $17/hr.
  • Benefits Package: Paid vacation and holidays, 401k eligibility, direct deposit, employee discounts, and healthcare benefits.
  • Career Advancement: Opportunities for career growth and professional development.
Work Environment

This role operates in an automotive shop environment, with exposure to moderate noise levels, chemicals, and physical demands. The ideal candidate will be able to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.



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