Salon Guest Services Specialist
1 week ago
We are seeking a passionate and friendly Salon Guest Services Specialist to enhance our client experience. If you possess excellent customer service skills, a positive attitude, and a genuine interest in the beauty industry, we would be excited to hear from you.
Core Responsibilities:
- Warmly welcome and assist clients as they arrive at the salon
- Manage phone inquiries, schedule appointments, and oversee the salon's booking system
- Provide clients with detailed information about salon services and current promotions
- Ensure the reception area is clean, organized, and inviting
- Accurately process payments, including cash and credit transactions
- Support the sales of beauty products
- Work collaboratively with stylists and other team members to ensure smooth operations
- Efficiently manage the client database and salon management software
- Promptly address client inquiries to guarantee high satisfaction levels
- Assist with light administrative tasks as needed
Position: Salon Guest Services Specialist
About Bohemia Salon: Be part of a vibrant salon atmosphere that values exceptional service and a joyful client experience. Our team is dedicated to celebrating beauty and creating memorable moments for every client.
- Previous experience in customer service or receptionist roles is preferred
- Excellent communication skills and a warm demeanor
- Strong organizational skills and attention to detail
- Basic computer skills and familiarity with salon software (training available)
- Ability to multitask effectively in a dynamic environment
- A positive attitude and commitment to outstanding customer service
- Flexible schedule availability, including evenings and weekends
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