Salon Guest Services Specialist

1 week ago


Charleston, West Virginia, United States Bohemia Salon Full time
Position Overview

We are seeking a passionate and friendly Salon Guest Services Specialist to enhance our client experience. If you possess excellent customer service skills, a positive attitude, and a genuine interest in the beauty industry, we would be excited to hear from you.

Core Responsibilities:

  • Warmly welcome and assist clients as they arrive at the salon
  • Manage phone inquiries, schedule appointments, and oversee the salon's booking system
  • Provide clients with detailed information about salon services and current promotions
  • Ensure the reception area is clean, organized, and inviting
  • Accurately process payments, including cash and credit transactions
  • Support the sales of beauty products
  • Work collaboratively with stylists and other team members to ensure smooth operations
  • Efficiently manage the client database and salon management software
  • Promptly address client inquiries to guarantee high satisfaction levels
  • Assist with light administrative tasks as needed

Position: Salon Guest Services Specialist

About Bohemia Salon: Be part of a vibrant salon atmosphere that values exceptional service and a joyful client experience. Our team is dedicated to celebrating beauty and creating memorable moments for every client.

  • Previous experience in customer service or receptionist roles is preferred
  • Excellent communication skills and a warm demeanor
  • Strong organizational skills and attention to detail
  • Basic computer skills and familiarity with salon software (training available)
  • Ability to multitask effectively in a dynamic environment
  • A positive attitude and commitment to outstanding customer service
  • Flexible schedule availability, including evenings and weekends


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