Guest Room Specialist

2 weeks ago


Charleston, West Virginia, United States Auro Hotels Full time

Position Title: Room Attendant - $13.50/HR

Job Category: Housekeeping

Requisition Number: ROOMA02269

Job Overview

The Courtyard by Marriott Charleston Waterfront is on the lookout for dedicated room attendants. The primary role of the Guest Room Attendant is to ensure the hotel's success by consistently meeting or surpassing guest expectations regarding cleanliness and service. This position is vital in maintaining guest satisfaction through meticulous room upkeep and responsiveness to guest needs.

Key Responsibilities

  1. Adhere to established cleaning protocols to uphold high cleanliness standards for guest accommodations in line with Auro Hotels' and brand specifications.
  2. Assist fellow team members upon completion of individual tasks.
  3. Utilize cleaning products and supplies correctly and safely.
  4. Ensure proper placement of guest amenities, including toiletries and service directories.
  5. Complete special projects or reasonable requests from management as assigned.
  6. Understand and practice the hotel's emergency procedures and loss prevention strategies.
  7. Sort, count, fold, and transport linens as needed.
  8. Make beds using clean linens and dust furniture thoroughly.
  9. Restock supplies such as drinking glasses and writing materials.
  10. Move furniture, hang drapes, roll carpets, and replace light bulbs as necessary.
  11. Empty waste receptacles and clean ashtrays regularly.
  12. Transport waste to designated disposal areas.
  13. Restock bathroom supplies and maintain cleanliness of bathroom floors.
  14. Perform all duties safely and monitor the actions of others.
  15. Clean public areas, including lobbies, lounges, restrooms, corridors, elevators, and stairways when requested.
  16. Maintain cleanliness of rugs, carpets, upholstered furniture, and draperies.
  17. Wash walls, ceilings, woodwork, windows, door panels, and sills as required.
  18. Stock and replenish linen rooms as necessary.
  19. Sweep patios and balconies, ensuring cobwebs are removed.

This role offers flexible pay, with compensation reaching up to $13.50 per hour on a part-time basis (averaging 30 hours per week).

Qualifications

1-2 years of experience as a Guest Room Attendant with a recognized hotel brand, preferably Marriott. A High School Diploma is preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.



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