Area Learning and Development Manager

3 weeks ago

Dallas, Texas, United States WestRock Full time
Job Opportunity:

The Area Learning and Development Manager will partner with the Division and Enterprise Operations, Learning and Development Team, and the Talent Management Center of Excellence to support the implementation of the Learning and Development Framework, Systems, and Tools across multiple sites and with multiple site leadership teams.

This role is responsible for ensuring that each site drives common learning systems, processes, and training standards through team members and leaders that support floor On-the-Job Training (OJT) and training processes from their role.

The Area Learning and Development Manager will be the key partner with the site to ensure that Orientation, Onboarding, Job Certification, and Development processes are continuously improving year over year.

This team member will need to work closely with floor OJT Trainers and Subject Matter Experts (SMEs) to support knowledge building and will help improve learning solutions with those team members as needed.

They will also be the lead administrator for the Learning Management System (LMS) and support other administrators that help manage the system processes day to day.

Impact on WestRock:
  • Improve local team performance through increasing skills and time to certification processes
  • Ensure that skill gaps and forecast future skill needs prior to losing talent
  • Drive training efficiencies across roles, saving unnecessary risk and reducing the time allotted for training
  • Implement, manage, and improve site training processes in partnership with site leadership and floor trainers
  • Partner with local operations teams to build out and implement on-the-job training for critical roles
  • Support content and learning solution creation with SMEs
  • Administer the Cornerstone Learning Management System, able to build, track, and assign local training
  • Ensure training documentation is stored, linked, and utilized as a part of the training process in a systemic way
  • Implement trainer development processes and teams to ensure the best trainers are utilized during the training process
  • Partner with safety and quality leaders to ensure that all required compliance trainings are tracked locally and refreshed as needed
  • Ensure orientation and onboarding processes are effective and the employee experience is well received at their sites
Requirements for Success:
  • Growth and Results Oriented: Results-oriented person that looks for constant ways to improve
  • Innovation: Able to support the implementation of new processes and new learning technologies to drive training into the flow of work
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs, and leading people or teams
  • Accountability: Holds self and others responsible for actions and results
  • Influence: Able to partner and build relationships to influence teams to work together, share best practices, and develop and drive effective training for operations teams
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
  • Communication: Willingness to work on the floor and in a heavy manufacturing world to ensure that we can document and teach critical work processes

Learning and Training Experience: Prefer 3-5 years

Prefer industry knowledge or experience in manufacturing

Knowledge of Learning Management Systems

Microsoft Office - Word, Excel, Outlook, PowerPoint, Forms

Industry knowledge, Facilitation/Presentation Skills, Influencing, Partnering

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