Large Jobsite IT Support Specialist

3 days ago

Mobile, Alabama, United States MMR Group Full time
Job Description

At MMR Group, we are seeking a highly skilled and dedicated IT Support Specialist to join our dynamic team. This position is crucial for providing top-notch technical support to our employees across district offices, satellite offices, and job sites.

Key Responsibilities:
  • Provide technical assistance and support for desktop, laptop, and mobile device-related issues to employees at job sites.
  • Maintain strong technical expertise in various hardware, software, and networking systems.
  • Troubleshoot and resolve issues related to Windows Desktops, Microsoft Office, Adobe, and Autodesk applications.
  • Recognize patterns in technical issues and escalate them to the System Administrator, LAN/WAN Administrator, or Application Development Team for root cause analysis and resolution.
  • Collaborate with Office/Project Managers to ensure security groups for Vista, M-Files, and File Shares are current and accurate semi-annually.
  • Verify Internet speeds to ensure they are consistent with contracted ISP speeds.
  • Conduct regular inventory checks of computers and tablets to confirm correct employee assignments in M-Files.
  • Identify and properly decommission computers and equipment that have reached the end of life.
  • Ensure the security and camera systems are functioning correctly and comply with MMR Group standards for IoT devices.
  • Verify the proper functioning of phones, including correct Caller ID, DID, and Softkey menu displays.
  • Assist Project/Office Managers in adhering to IT standards and best practices.
Requirements:
  • Strong technical knowledge and understanding of hardware, software, and networking systems.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Patience and a customer-friendly attitude.
  • Ability to work effectively in a team environment.
  • Training and experience with Windows Desktops, Microsoft Office, and Adobe applications.
  • A+ or Network+ Certification is required.
  • Cisco and/or Microsoft certifications are highly desirable.
  • Valid driver's license required upon employment offer.
  • Ability to obtain a TWIC (Transportation Worker Identification Credential) is required.

MMR Group, Inc. and its affiliated companies are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, religion, sex, age, veteran status, genetic information, or any other legally protected class.

  • Technology Support Specialist

    1 week ago

    Mobile, Alabama, United States Gravity IT Resources Full time

    Position Overview:We are seeking a skilled Technology Support Specialist to enhance our TechOps End User Support Team.Role Summary:The Technology Support Specialist will deliver comprehensive support for user-related inquiries and technical challenges. Key responsibilities include the installation, troubleshooting, repair, maintenance, and enhancement of...

  • IT Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Gravity IT Resources Full time

    Position Overview:We are seeking a skilled Technology Support Administrator to provide exceptional support within our TechOps EUS Team.Job Type: Long-term ContractRole Summary:The Technology Support Administrator will be responsible for delivering advanced assistance for end-user issues and requests. Key responsibilities include the installation, diagnosis,...

  • End User Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Gravity IT Resources Full time

    Position Overview:We are seeking a skilled Technology Support Administrator to enhance our TechOps End User Support Team.Role Summary:The Technology Support Administrator will deliver comprehensive assistance for user-related inquiries and technical issues. Key responsibilities encompass the installation, troubleshooting, repair, maintenance, and upgrading...

  • End User Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Gravity IT Resources Full time

    Position Overview:We are seeking a dedicated Technology Operations Administrator to enhance our TechOps End User Support Team.Role Summary:The Technology Operations Administrator will deliver expert assistance for user-related inquiries and challenges. Key responsibilities encompass the installation, troubleshooting, repair, maintenance, and enhancement of...

  • Customer Technical Support Specialist

    1 week ago

    Mobile, Alabama, United States Xante corp Full time

    Job OverviewPosition: Customer Technical Support SpecialistThe ideal candidate will be a proactive individual responsible for delivering technical assistance to our clientele regarding software and a comprehensive range of color digital and inkjet printing devices. Adequate training will be provided to ensure proficiency.This role involves collaboration with...

  • Print Support Specialist

    3 days ago

    Mobile, Alabama, United States RicohRicoh Full time

    Job SummaryWe are seeking a highly skilled Print Support Specialist to join our team at RicohRicoh. As a key member of our support team, you will be responsible for providing top-notch technical support and training to our customers.Key ResponsibilitiesProvide daily support for network and workstation printers, ensuring seamless printing operations.Respond...

  • Executive Support Specialist

    4 days ago

    Mobile, Alabama, United States Yellowhammer Investment Group, LLC Full time

    Job OverviewWe are seeking a highly skilled and proactive Executive Support Specialist to join our team at Yellowhammer Investment Group, LLC. As a key member of our administrative staff, you will provide exceptional support to our lead supervisor, ensuring seamless day-to-day operations and contributing to the success of our organization.Key...

  • Logistics Support Specialist

    1 week ago

    Mobile, Alabama, United States 4P Consulting Inc. Full time

    Job OverviewGreetings,We trust you are enjoying your day.4P Consulting Inc. is eager to welcome a new individual to our team, and we believe you may be an excellent candidate for the following position:Logistics Support SpecialistLocation: Mobile, AL (Mobile Distribution Control Center)Duration: TBD (anticipated duration: 1 year)Key...

  • Residential Peer Support Specialist

    7 days ago

    Mobile, Alabama, United States AltaPointe Health Systems Full time

    About the RoleAs a Peer Support Specialist with AltaPointe Health Systems, you will play a vital role in providing social interaction and support to individuals in our adult residential services. This is a unique opportunity to make a meaningful difference in the lives of others while working in a dynamic and supportive team environment.Key...

  • Support Specialist for Crime Survivors

    2 weeks ago

    Mobile, Alabama, United States Lifelines Counseling Services Full time

    Position OverviewWe are seeking a dedicated and empathetic Support Specialist for Crime Survivors to join our team at Lifelines Counseling Services. This role is designed for individuals who are passionate about providing assistance to those who have faced traumatic experiences. The position offers flexible hours, allowing for remote work while being...

  • Registrar Support Specialist

    2 weeks ago

    Mobile, Alabama, United States University of South Alabama Full time

    Position OverviewThe Academic Records Specialist plays a crucial role in managing and safeguarding the academic documentation of undergraduate students within the College of Education and Professional Studies. This position requires a thorough understanding of student records management and the ability to utilize various systems effectively.Key...

  • Loss Prevention Customer Support Specialist

    2 weeks ago

    Mobile, Alabama, United States T.J. Maxx Full time

    Position Overview:As a Loss Prevention Customer Support Specialist, you will play a vital role in ensuring a safe and enjoyable shopping experience for all customers.Key Responsibilities:Deliver exceptional and informed service to both internal team members and external patrons.Engage with customers proactively, fostering a welcoming shopping atmosphere.Act...

  • Billing Specialist

    2 weeks ago

    Mobile, Alabama, United States Cardiology Associates Full time

    Job OverviewPosition: Billing SpecialistCompany: Cardiology AssociatesCardiology Associates is on the lookout for a dedicated Billing Specialist with a background in medical office operations. The ideal candidate will possess at least 3 years of experience in payment processing within a healthcare or accounting setting.Key Responsibilities:Accurately...

  • IT Support Technician

    1 week ago

    Mobile, Alabama, United States Xante Corporation Full time

    Position Overview: Technical Support SpecialistXante Corporation is seeking a skilled Technical Support Specialist to provide exceptional assistance to our clients in addressing their technology-related challenges.Primary Duties:Deliver technical assistance for both hardware and software systemsAddress client inquiries through various communication channels...

  • $15/hour | Client Support Specialist | Mobile, AL

    2 weeks ago

    Mobile, Alabama, United States Array Full time

    Position: Client Support Specialist Location: Mobile, AL Compensation: $15/hour Experience Required: Minimum of 1 year in a customer support or call center environment Educational Background: High school diploma or equivalent; further education or certifications in customer service or related areas is advantageous Employment Type: Full-time; Contractual Work...

  • Residential Behavioral Support Specialist

    2 weeks ago

    Mobile, Alabama, United States AltaPointe Health Full time

    Overview:AltaPointe Health's Adult Residential Services cater to individuals experiencing severe and ongoing mental health challenges, requiring social rehabilitation and community assistance. Our dedicated team combines medical, nursing, and therapeutic services to support over 200 adults in need of comprehensive care. The Adult Residential Services Program...

  • IT Support Specialist

    1 week ago

    Mobile, Alabama, United States AMS Staffing, Inc. Full time

    Job OverviewAMS Staffing, Inc. is seeking a dedicated Desktop Support Technician to enhance our Information Technology Department. This role is crucial in providing exceptional customer service and support for various technical issues.Position DetailsLocation: Mobile, AlabamaSalary Range: $55,000 - $62,000Overtime Eligibility: YesWork Schedule: 37.5 hours...

  • IT Support Specialist

    1 week ago

    Mobile, Alabama, United States AMS Staffing, Inc. Full time

    Job OverviewAMS Staffing, Inc. is seeking a dedicated Desktop Support Technician to enhance our Information Technology Department and Service Desk team. This role is essential in delivering outstanding customer service while managing Tier 1 and Tier 2 service requests, incidents, and issues reported by users.Position Details:Location: Mobile, AlabamaSalary...

  • IT Support Specialist

    2 weeks ago

    Mobile, Alabama, United States AMS Staffing, Inc. Full time

    Job OverviewAMS Staffing, Inc. is seeking a dedicated Desktop Support Technician to join our Information Technology Department. This position plays a crucial role in providing exceptional service to our clients and ensuring smooth operations within the organization.Position Details:Location: Mobile, AlabamaSalary Range: $55,000 - $62,000Overtime Eligibility:...

  • Technical Support Specialist

    2 weeks ago

    Mobile, Alabama, United States Aquent Full time

    Position OverviewType of Employment:TemporaryCompensation:$23 per hourWork Environment:This role is strictly onsite at our client's facility. Remote candidates will not be considered.Sponsorship:No sponsorship is available for this position, either now or in the future.Aquent Studios is seeking a Desktop Support Technician to join a dedicated team at one of...