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$15/hour | Client Support Specialist | Mobile, AL
2 months ago
Position: Client Support Specialist
Location: Mobile, AL
Compensation: $15/hour
Experience Required: Minimum of 1 year in a customer support or call center environment
Educational Background: High school diploma or equivalent; further education or certifications in customer service or related areas is advantageous
Employment Type: Full-time; Contractual
Work Schedule: Day Shift
Array Corporation is in search of a Client Support Specialist to become part of a vibrant and expanding team.
Job Responsibilities:
- Handle and respond to a significant volume of incoming calls with professionalism and understanding
- Gather and document comprehensive information from callers to aid in disaster relief efforts
- Deliver precise information and assistance to callers promptly
- Adhere to established guidelines and procedures to guarantee efficient service delivery
- Uphold confidentiality and manage sensitive information with care
- Work collaboratively with colleagues and supervisors to ensure smooth operations and service delivery
Position Qualifications:
- Exceptional communication abilities, both verbal and written
- Capability to manage high-pressure scenarios with composure and professionalism
- Strong data entry and organizational capabilities
- Basic computer skills and familiarity with customer support software
- Willingness to work flexible hours, including evenings and weekends as necessary
Array Corporation not only connects you with a position; we provide a Professional Mentoring & Education Program designed to help you excel in your role, enjoy your work, and advance your career.
Array Corporation is a leading technology-enabled workforce solutions provider dedicated to transforming how labor is procured, sold, and delivered, ensuring universal access to the American Dream.
We are committed to being an Equal Employment Opportunity and Affirmative Action employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.