IT Support Technician

1 week ago


Mobile, Alabama, United States Xante Corporation Full time
Position Overview: Technical Support Specialist

Xante Corporation is seeking a skilled Technical Support Specialist to provide exceptional assistance to our clients in addressing their technology-related challenges.

Primary Duties:

  • Deliver technical assistance for both hardware and software systems
  • Address client inquiries through various communication channels including phone, in-person, and online
  • Recommend improvements for both hardware and software solutions
  • Document customer issues and the corresponding resolutions

Qualifications:

  • Proven experience in information technology, customer support, or a related area
  • Ability to build strong relationships with clients
  • Strong analytical and problem-solving skills
  • Professional demeanor with a friendly approach
  • Possession of a valid driver's license is necessary


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