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Patient Services Coordinator
2 months ago
We are seeking a highly organized and customer-focused Patient Services Coordinator to join our team at People's Community Clinic. As a key member of our front office team, you will play a vital role in ensuring the smooth flow of patients through our clinic, providing exceptional customer service, and supporting the delivery of high-quality patient care.
Key Responsibilities- Patient Check-In and Check-Out: Greet patients promptly, complete the check-in process efficiently, and ensure accurate and thorough review of patient demographics, insurance, and financial information.
- Appointment Scheduling and Management: Effectively manage patient flow, monitor daily appointment schedules, and communicate delays to patients and clinical staff.
- Cash Handling and Reconciliation: Collect co-pays, accurately reconcile daily cash, and complete the check-out process for patient visits.
- Communication and Teamwork: Communicate effectively with back office support staff, other departments, and patients, and function well as a team member with flexibility to adapt to daily changes in routine or assignments.
- Quality and Compliance: Ensure compliance with clinic policies and procedures, and maintain accurate records and reports as required.
- Education: High School Diploma or equivalent.
- Experience: Minimum two years' experience working in a physician's office or healthcare facility, with experience with medical billing preferred.
- Skills and Abilities: Exceptional customer service skills, ability to interact successfully with people from diverse backgrounds and abilities, basic computer literacy, and working knowledge of electronic medical records and practice management systems.
- 18 PTO days per year and 11 paid holidays.
- Major Medical Health Insurance Coverage.
- Dental and Vision Insurance.
- Flexible Spending Accounts.
- Employer-paid Life Insurance.
- Employer-paid Short-Term and Long-Term Disability.
- Annual Training.
- 403(b) with 4% employer matching.
People's Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.
