Patient Services Coordinator

3 weeks ago


Austin, Texas, United States eMDs Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at eMDs. As a key member of our Revenue Cycle team, you will play a critical role in assisting patients with understanding and settling their balances.

Key Responsibilities
  • Professionalism
    • Follow company policies and procedures as defined by eMDs leadership and the HR department.
    • Respond to customer requests in a timely and professional manner.
  • Attitude
    • Respond to customer and leadership requests in a professional, courteous, and respectful manner.
    • Maintain a positive attitude and foster a positive team environment.
  • Communication
    • Consult directly with customers via phone.
    • Clearly communicate in a professional, courteous, and respectful manner.
  • Product, Process and System Knowledge
    • Learns core revenue cycle processes to effectively communicate with customers.
    • Learns all applicable eMDs software systems and can navigate between them efficiently.
Requirements
  • Minimum of one year combined healthcare or phone-based customer service experience.
  • Ability to thrive in a high call volume environment.
  • Strong customer-facing communication skills.
  • Working knowledge of Microsoft Office Suite.
Additional Skills
  • Knowledge of medical terminology.
  • Knowledge of medical billing or insurance.
Language Skills

Employee is required to speak, read, and write English and be conversationally fluent in Spanish.

Physical Demands / Work Environment

All employees must be able to lift 50lbs.

", "lang_code": "en"}

  • Austin, Texas, United States Community Medical Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Coordinator to join our team at Community Medical Services. As a key member of our front office team, you will be responsible for providing exceptional patient experience and ensuring the smooth operation of our clinic.Key ResponsibilitiesClient Greeting and Support: Greet and...


  • Austin, Texas, United States People's Community Clinic Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Peoples Community Clinic. As a key member of our front office staff, you will play a vital role in ensuring the smooth flow of patients through our clinic, providing exceptional customer service, and supporting the delivery of high-quality...


  • Austin, Texas, United States Arc Full time

    About ArcArc is a leading medical group in Central Texas, committed to delivering exceptional patient care and service. We are proud to be voted a top Central Texas employer by our employees for over 15 years.Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a key member of our front desk team,...


  • Austin, Texas, United States Community Medical Services Full time

    Job Title: Client Services CoordinatorWe are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at Community Medical Services. As a Client Services Coordinator, you will be the first point of contact for clients and visitors, providing a warm and welcoming experience.Responsibilities:Greets and attends to clients in...


  • Austin, Texas, United States People's Community Clinic Full time

    {"title": "Patient Services Representative", "description": "Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Peoples Community Clinic. As a key member of our front office staff, you will play a critical role in ensuring the smooth flow of patients through our clinic, providing exceptional customer service, and...


  • Austin, Texas, United States Urology America, MSO Full time

    Job SummaryThe Patient Service Representative plays a vital role in ensuring a positive patient experience at Urology Austin. As the first point of contact for many patients, this position requires excellent communication and interpersonal skills to provide exceptional customer service.Key ResponsibilitiesGreet patients with a warm and welcoming demeanor,...


  • Austin, Texas, United States Urology America, MSO Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Urology Austin. As a key member of our front office staff, you will play a vital role in ensuring a positive and efficient experience for our patients.Responsibilities:Provide exceptional patient care and support,...


  • Austin, Texas, United States Austin Gastro Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our South Austin team. This role will require travel between our South and West Austin offices.As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our medical team. Your duties will include:Checking...


  • Austin, Texas, United States People's Community Clinic Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Services Representative to join our team at People's Community Clinic. As a key member of our front office staff, you will play a vital role in ensuring the smooth flow of patients through our clinic, providing exceptional customer service, and supporting the delivery of high-quality...


  • Austin, Texas, United States Urology America, MSO Full time

    Job Summary:The Patient Service Representative will serve as the first point of contact for patients, ensuring a positive and efficient experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Greet patients with a smile and a positive attitude,...


  • Austin, Texas, United States Lone Star Circle of Care Full time

    About UsLone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare to patients in Central Texas. We strive to create a healthcare home for the uninsured and underserved, and we're committed to making a positive impact in our community.Our BenefitsWe offer a comprehensive compensation...


  • Austin, Texas, United States Kindred Healthcare Full time

    Kindred Healthcare **Job Summary:** As a Patient Assessment Coordinator at Kindred Healthcare, you will play a critical role in identifying patients for potential admission into our system. **Key Responsibilities:** * Conduct thorough patient assessments to determine eligibility for admission * Develop and maintain positive relationships with current...


  • Austin, Texas, United States FC Compassus LLC Full time

    Job Title: Patient Care CoordinatorCompany: FC Compassus LLCJob Summary:The Patient Care Coordinator is a vital member of our team, responsible for modeling our company values and promoting our philosophy. This role requires strong communication and coordination skills to schedule patient services and work with staff.Key Responsibilities:Schedule patient...


  • Austin, Texas, United States Kindred Healthcare Full time

    Kindred Healthcare **Job Summary:** As a Patient Assessment Coordinator at Kindred Healthcare, you will play a critical role in identifying patients for potential admission into our system. **Key Responsibilities:** * Conduct thorough patient assessments to determine eligibility for admission * Develop and maintain positive relationships with current...


  • Austin, Texas, United States Ascension Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Ascension Seton. In this role, you will provide exceptional customer service to patients and families, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesVerify and enter demographic information for patientsObtain and...


  • Austin, Texas, United States Total Primary Care Full time

    About Total Primary CareTotal Primary Care is a leading healthcare provider in Texas, revolutionizing the way healthcare is delivered. With a focus on primary care, medical weight loss, COVID-19 testing, and more, we offer a comprehensive range of services in a convenient and comfortable environment.Our CultureWe're a team of dedicated professionals who are...


  • Austin, Texas, United States Martin Bionics Full time

    Patient Care CoordinatorJoin Martin Bionics, a pioneering company dedicated to restoring freedom to those with limb loss and limb difference, as a Patient Care Coordinator. In this role, you will be responsible for providing exceptional customer service to patients, family members, and fellow team members, both in-person and over the phone.Key...


  • Austin, Texas, United States Su Vida Services Inc Full time

    About Suvida HealthcareSuvida Healthcare is a compassionate advocate dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families.Our MissionWe believe that a rich...


  • Austin, Texas, United States Health By Design Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Health By Design. As a key member of our care team, you will play a vital role in delivering exceptional patient experiences through personalized support and guidance.Key ResponsibilitiesManage Patient Intake: Coordinate patient information, set...


  • Austin, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full time

    Job Title: Customer Care CoordinatorAt HEALTH AND HUMAN SERVICES COMMISSION, we are seeking a highly skilled Customer Care Coordinator to join our team.Job Summary:The Customer Care Coordinator will be responsible for coordinating with HHS IT Alert requestors and IT Internal Marketing to ensure accurate and timely communication of IT services to internal and...