Customer Adoption Manager

3 days ago


Austin, Texas, United States Amazon Full time
Why Choose Us

AWS values diverse experiences and encourages candidates from all backgrounds to apply. Even if you don't meet all the qualifications listed, we invite you to share your story and passion for innovation. At Amazon, we strive to become Earth's Best Employer, fostering a culture of inclusivity and continuous learning. Our employee-led affinity groups and ongoing events inspire us to learn from each other and grow together.

About the Role
This Technical Solution Architect role is designed for experienced professionals who can effectively develop strategic roadmaps and actionable initiatives for customers. The ideal candidate will possess a strong background in technical solution architecture, excellent written and oral communication skills, and experience working in customer-facing roles. If you are passionate about delivering great customer experiences and contributing to a team goal, this could be the perfect opportunity for you.

Key Responsibilities
* Develop strategic roadmaps and actionable initiatives for customers
* Utilize technical acumen, program management, and organizational change management skills to influence multidisciplinary teams
* Collaborate with customers and AWS stakeholders to define scopes, capture and track business and technology success criteria
* Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team
* Travel up to 25% as necessary

Estimated Salary: $183,300/year

Bonus and Benefits
The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. In addition to competitive compensation, Amazon offers a range of benefits, including comprehensive medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
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