Customer Advocacy Professional
1 day ago
At DevRev, we're looking for a skilled Customer Advocacy Professional to join our team in Austin, TX or Palo Alto, CA. As a key member of our organization, you will play a crucial role in fostering a customer-centric culture within the company.
About the RoleThe ideal candidate will have a passion for customer advocacy and marketing, excellent communication skills, and the ability to collaborate across various teams. You must be local to Austin, TX or Palo Alto, CA and willing to be onsite 2-3 days per week.
Key Responsibilities- Identify strategic priorities and determine key areas for customer engagement and target audiences.
- Collaborate with the Customer Success team to analyze user data and identify customer champions and detractors.
- Develop and implement innovative approaches through social media, events, webinars, press engagements, and conferences to maximize impact.
- Create and lead customer recruitment strategies to drive revenue growth by strategically engaging with customers to increase user adoption.
- Brew scalable ways to engage with and across customer groups, including growing user reviews and managing a scalable reference program.
We offer an estimated salary of $85,000 - $110,000 depending on experience and qualifications.
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Product Marketing Strategist, Customer Advocacy
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Process Serving Professional
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Sales and Customer Service Professional
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Home-Based Customer Support Professional
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Professional Cath Lab Technologist Opportunities
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Laundry Attendant
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Customer Service Professional for Insurance Team
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Travel Healthcare Professional
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Customer Support Professional
1 week ago
Austin, Texas, United States BCForward Full timeJob OverviewAustin-based BCforward seeks an experienced Customer Support Professional to provide exceptional service to Medicaid providers.Responsibilities:Deliver unbiased assistance with questions regarding eligibility, medical claims status, and program information.Assist with problem resolution and respond to phone inquiries in a prompt, courteous, and...
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Travel Healthcare Professional
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Radiology Imaging Professional
3 weeks ago
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