Club Operations Supervisor
2 weeks ago
Position Overview:
As a Club Operations Supervisor, you will play a vital role in ensuring the smooth operation of our fitness facility. This position requires a commitment of 35+ hours per week (may vary).
Key Responsibilities:
1. Assist in achieving the club's financial objectives by managing revenue and expenses effectively.
2. Uphold Retro Fitness's commitment to exceptional customer service standards.
3. Address member and employee concerns with professionalism and promptness.
4. Support the training, motivation, direction, coaching, and evaluation of all club personnel.
5. Enhance member retention through superior customer service and maintaining a clean environment.
6. Oversee the Front Desk, Child Sitting, and Maintenance teams to ensure adherence to established policies and procedures.
7. Develop and manage schedules for Front Desk, Child Sitting, and Maintenance staff.
8. Ensure all staff members are dressed in appropriate uniforms.
9. Regularly monitor designated websites as instructed by management.
10. Assist in managing inventory processes, including entering, ordering, and reconciling merchandise.
11. Act as a liaison for the facility manager.
12. Perform any additional duties as assigned by the facility manager.
We are looking for a dedicated individual who is passionate about fitness and committed to providing a positive experience for our members and staff.
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