Club Ambassador

7 days ago


Chicago, Illinois, United States Fitness Formula Clubs Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Fitness Formula Clubs. As a Front Desk Representative, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.

Key Responsibilities
  • Greet and Check-in Members: Welcome members by name and create a great first impression of the club.
  • Manage Front Desk Operations: Check-in members and guests, answer incoming calls, and perform opening and closing functions.
  • Provide Support: Field member questions, concerns, and complaints, and provide additional support to the Membership Experience Manager as needed.
  • Ensure a Clean and Safe Environment: Maintain a clean, safe, and healthy environment for members, guests, and co-workers.
What We Offer
  • Competitive Compensation: $0.14 per hour
  • Benefits Package: Medical, dental, and vision insurance, company-paid life insurance, 401K with company match, and professional development reimbursement.
  • Opportunities for Growth: Career advancement opportunities, training and development programs, and a supportive team environment.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with members, guests, and team members.
  • Customer Service Focus: Strong customer service skills and a commitment to providing exceptional service.
  • Team Player: Ability to work collaboratively as part of a team.


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