Patient Services Liaison

1 week ago


New York, New York, United States Metropolitan Jewish Health System Full time
{"title": "Patient Services Representative", "description": "Improve Patient Experience with Compassionate Care

At Metropolitan Jewish Health System, we are dedicated to providing exceptional care to our patients and their families. As a Patient Services Representative, you will play a vital role in improving the patient experience while on hospice service.

Key Responsibilities:
  • Coordinate supportive calls to patients and families at end of life, ensuring their needs are met and concerns are addressed.
  • Maintain patient experience data and communicate patient/family needs to the interdisciplinary team and Quality Review Coordinator.
  • Participate in the Interdisciplinary Team Process, contributing to the development of effective care plans.
Requirements:
  • High School Diploma or equivalent required.
  • Prior experience working in a healthcare environment, with knowledge of hospice HIS requirements.
  • Excellent verbal and written communication skills.
  • Mandarin/Cantonese language proficiency required.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
Benefits:
  • Competitive salary range: $38,545.53 - $48,181.92 per year.
  • Comprehensive health and financial benefits.
  • Generous paid time off and holiday schedule.
  • Tuition reimbursement and dependent tuition reimbursement for clinical staff.
  • Free online RN to BSN and MSN degree programs.
  • Sign-on bonuses or student loan assistance for clinical staff.

Join our team of dedicated professionals and make a meaningful difference in the lives of our patients and their families.", "lang_code": "en"}



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