Patient Services Liaison
5 days ago
At Metropolitan Jewish Health System, we're dedicated to providing exceptional care to our patients and their families. Our groundbreaking hospice and palliative care programs offer a range of services to help patients manage their life-limiting illnesses and end-of-life care.
Why Work with Us?We offer a comprehensive benefits package, including affordable health and financial benefits, generous paid time off, and training and tuition assistance to help you achieve your career goals. Our team is committed to taking care of our patients, residents, and health plan members, and we'll take care of the rest.
Benefits- Sign-on bonuses or student loan assistance for clinical staff
- FREE online RN to BSN and MSN degree programs
- Tuition reimbursement for all full and part-time staff
- Dependent tuition reimbursement for clinical staff
- Generous paid time off
- Affordable medical, dental, and vision coverage for employees and family members
- Two retirement plans (403(b) and employer-paid pension)
- Flexible spending
- And more
The Patient Representative plays a critical role in improving the patient/family experience while on hospice service. Key responsibilities include:
- Managing coordination of calls and visits to patients and families at end of life
- Participating in the Interdisciplinary Team Process
- Displaying professionalism during all communication with patients, families, and coworkers
- Reporting patient experience program shift occurrences and complaints
- High school diploma or equivalent required
- Prior experience working in a healthcare environment, hospice preferred
- Excellent verbal and written communication skills
- Mandarin/Cantonese required
- Proficiency in various computer programs, including Microsoft Word, Excel, and PowerPoint
Minimum: $38,545.53/Yr.
Maximum: $48,181.92/Yr.
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