Patient Relations Liaison
8 hours ago
We are seeking a highly skilled Patient Relations Specialist to join our team at ABConsulting BK NYC LLC. As a Patient Relations Specialist, you will play a critical role in ensuring effective communication and service delivery between patients and our home health care team.
Key Responsibilities- Act as a liaison between patients and our home health care team, ensuring seamless communication and service delivery.
- Address patient concerns and inquiries in a prompt and professional manner.
- Coordinate patient care services, ensuring all needs are met efficiently and effectively.
- Supervise and support home health aides, providing guidance and resolving any issues that arise.
- Manage patient records and scheduling using HHA Exchange software.
- Maintain detailed and accurate documentation of all interactions and services provided.
- Collaborate with the healthcare team to improve patient care services and outcomes.
- At least 1 year of experience working in healthcare or home care is preferred.
- Bilingual in English and another language is required.
- Proficient in Microsoft Word and Excel.
- Proficiency in HHA Exchange software for scheduling.
- Strong multitasking and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as a collaborative partner.
- Self-driven with the ability to manage projects by establishing objectives.
- Superior customer service skills.
- Excellent written and verbal communication.
- Detail-oriented with strong organizational skills.
- English & Another Language (Spanish preferred)
- In-person work location
- 8-hour shifts, Monday to Friday, with weekends as needed
- Competitive compensation
- Weekly direct deposit
- Comprehensive benefits including dental and health insurance, and paid time off
- Friendly work environment
We are looking for a dedicated and compassionate individual to contribute to our mission of providing exceptional home health care services. If you meet the requirements and are passionate about patient care, we encourage you to apply.
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