Operations Director

3 days ago


Ashland, Virginia, United States CVS Health Full time
Operations Manager

CVS Health is seeking a skilled Operations Manager to join our team. As a key member of the Store Management team, you will play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through exceptional customer service.

Key Responsibilities:
  • Lead and manage store operations, including sales and inventory management, employee staffing and training, and financial management.
  • Develop and implement action plans to improve operational and service performance.
  • Supervise and direct store crew activities, ensuring effective communication and teamwork.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, and to respond to urgent issues at the store when they arise.
Preferred Qualifications:
  • Experience as a retail manager or supervisor.
Education:

High School diploma or equivalent preferred but not required.

Benefits:

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also offer paid time off, paid holidays, and a CVS store discount.



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