Operations Director

1 week ago


Ashland, Kentucky, United States Five Star Parks and Attractions Full time
Operations Manager

At Five Star Parks & Attractions, we're seeking a highly skilled Operations Manager to oversee the daily operations of our Malibu Jack's LAfayette location. As a key member of our team, you'll be responsible for ensuring seamless guest experiences, driving business growth, and maintaining a safe and secure environment.

Key Responsibilities:
  • Recruit, train, and evaluate functional managers to ensure a high-performing team
  • Develop and maintain a culture centered around our core values, fostering a positive and inclusive work environment
  • Address and resolve guest issues promptly, ensuring exceptional customer service
  • Collaborate with the General Manager to achieve year-over-year growth and profitability
  • Hold team members accountable for providing great guest service and upholding core values
  • Manage daily cash deposits, payroll records, and financial goals
  • Develop and implement loss prevention measures and revenue-generating initiatives
  • Ensure compliance with health and safety regulations, implementing and documenting required safety programs
Requirements:
  • High school diploma or equivalent, with a minimum of 2 years of management experience in the field
  • Working knowledge of Microsoft Office Professional and willingness to learn new software platforms
  • Ability to read, analyze, and interpret business periodicals, technical procedures, and governmental regulations
  • Effective communication and problem-solving skills
Benefits:
  • 401(k) Retirement Plan with company matching
  • Health, dental, and vision insurance
  • Paid Time Off
  • Employee Discounts

Five Star Parks & Attractions is an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other non-merit factors.


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