Director of Student Accounts

6 days ago

Ashland, United States InsideHigherEd Full time

Director of Student Accounts

 

Ashland University, in partnership with the national search firm, Scott Healy & Associates, invites applications and nominations for the position of Director of Student Accounts. The Director of Student Accounts provides leadership for the overall operation and management of the Student Accounts Office. The Director is responsible for all student accounts; billing, day-to-day operations, cashiering and cash management, federal loan disbursement and reconciliation, collection activities, refunds, and coordinating relationships with all student services and academic offices to ensure the highest level of customer service.  The Director ensures the integrity, accuracy, confidentiality and maintenance of student financial records in compliance with all state and federal regulations.

 

Required Qualifications:

  • Bachelor of Science or Arts in accounting, finance, operations, or a related area from an accredited university or college.
  • 1-3 years of accounting, accounts receivable, collections, systems management, and supervisory experience.
  • Knowledge of the Ellucian Colleague system.

 

Preferred Qualifications:

  • Master of Business Administration or other related graduate degree.
  • 5+ years of accounts receivable and cashiering experience.

 

Required Knowledge, Skills and Abilities:

  • Ability to influence and motivate individuals and teams to achieve high level results, enhancing the customer experience, along with meeting policy and compliance mandates.
  • Ability to hire, retain, and develop quality talent.
  • Attention to detail, with the ability to identify errors and discrepancies, identify potential problems, anticipate issues and provide recommendations.
  • Analytical and problem-solving skills.
  • Ability to synthesize complex or diverse information with large data sets.
  • Ability to provide high-level and timely customer service to students and their families.
  • Ability to collaborate with others to achieve stated objectives and goals.
  • Effective verbal and written communication skills.
  • Ability to maintain high-level of confidentiality to ensure personal identifiable information (PII) is protected.
  • Proficiency in data management systems and computer applications (e.g., Word, Excel, PowerPoint).

 

About Ashland University:

Ashland University, founded in 1878, has a rich tradition as a private, comprehensive institution preparing students for exciting professions and careers. The university consists of four academic colleges - the College of Arts & Sciences, Dauch College of Business & Economics, Schar College of Education and Schar College of Nursing and Health Sciences - as well as Ashland Theological Seminary.

 

Ashland University places great emphasis on the importance of each individual. The phrase “Accent on the Individual” has been an AU core value for many years and characterizes well the nature and content of the campus environment. It means that our concern for the student extends beyond ensuring a quality education in the classroom and laboratory to include a commitment to provide a stimulating and supportive environment in every respect. These ideas must be evidenced daily in the classroom, residence halls, each teaching site, on the playing fields and in our interaction with others.

 

Ashland University’s Mission: Ashland University, guided by our Christian heritage, is a comprehensive, private university that provides a transformative learning experience, shaping graduates who work, serve and lead with integrity in their local, national and global communities.

 

View fast facts on Ashland University here.

 

About the Community:

Ashland, Ohio, has small-town charm, rustic scenery, and world-class cultural offerings combined in one lovely package. With a population of around 20,000 residents, Ashland offers a close-knit community atmosphere, set against the backdrop of Ohio’s picturesque rolling hills. Known as "The World Headquarters of Nice People," Ashland is home to Ashland University, which adds to the town's cultural vibrancy with theater performances, art exhibitions, and lectures. The city’s historic downtown features locally owned shops, cafes, and restaurants, while its numerous parks and trails provide outdoor recreation for residents and visitors alike. From the Ashland County Fair to the local symphony orchestra, Ashland blends tradition with modern amenities, making it a welcoming place to live and visit.

 

Application and Nomination Process:

All correspondence relating to the position of Director of Student Accounts at Ashland University should be directed in confidence to the University’s executive search consultant:

Adam W. Barrett, Associate Vice President

Scott Healy & Associates

adam@scotthealy.com

 

A complete application should include the following:

  1. Cover Letter outlining your interest and qualifications for the position;
  2. Updated CV;
  3. Three (3) professional references with contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.)

 

 

Applications received by October 31, 2024, will receive priority consideration. The search will remain open until the position is filled.

 

The University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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