Consumer Banking Associate I

2 weeks ago


Albuquerque, New Mexico, United States BOK Financial Full time
Position Overview:
The Client Relationship Specialist I is dedicated to delivering exceptional service to our clients at BOK Financial. This role is pivotal in ensuring that every client interaction is positive and fulfilling.

Key Responsibilities:
As a Client Relationship Specialist I, you will:
1. Provide outstanding client service by addressing inquiries related to account activities, transactions, and various banking products.
2. Engage with clients through multiple communication channels, including in-person, phone, and digital platforms, ensuring their needs are met efficiently.
3. Educate clients on banking services that enhance their experience, such as online banking and mobile deposit options.
4. Recommend a comprehensive range of consumer products and services tailored to help clients achieve their financial objectives.
5. Participate in ongoing professional development to enhance your skills in customer relations and product knowledge.

Team Environment:
At BOK Financial, we foster a collaborative and supportive culture. Our team is passionate about helping clients succeed financially, and we encourage sharing ideas for improvement and innovation.

Qualifications:
The ideal candidate will possess:
- A high school diploma or equivalent, with at least 1 year of experience in sales or customer service.
- Knowledge of consumer financial products and banking operations.
- Strong verbal and written communication skills, with a focus on building relationships.
- Problem-solving abilities and attention to detail.
- Proficiency in using computer applications relevant to banking operations.

Join us in making a meaningful impact on our clients' financial journeys.

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