Bilingual Relationship Banker

3 days ago


Albuquerque, New Mexico, United States BOK Financial Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker I. As a key member of our banking team, you will be responsible for providing exceptional client experiences, building strong relationships, and delivering tailored financial solutions to meet our clients' needs.

Key Responsibilities
  • Client Engagement: Develop and maintain strong relationships with clients, understanding their financial goals and objectives, and providing personalized recommendations to meet their needs.
  • Product Knowledge: Stay up-to-date on our range of consumer banking products and services, including deposit accounts, consumer loan products, digital banking, and other self-service options.
  • Problem-Solving: Effectively resolve client issues and concerns, using sound judgment and problem-solving skills to find solutions that meet their needs.
  • Communication: Communicate clearly and effectively with clients, both in-person and via digital channels, to provide exceptional customer service and build trust.
  • Team Collaboration: Work collaboratively with colleagues to achieve team goals, share knowledge, and support each other in delivering exceptional client experiences.
Requirements
  • Education: High school diploma or equivalent, with a minimum of 1+ years of sales or customer service experience.
  • Skills: Excellent verbal and written communication skills, problem-solving and conflict resolution skills, and the ability to work in a fast-paced environment.
  • Knowledge: Working knowledge of consumer financial products and services, banking operations, and retail sales operations.
About Us

BOK Financial is a stable and financially strong organization that provides excellent training and development opportunities to support building long-term careers. We are committed to providing equal employment opportunities for all qualified applicants and employees, without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information, or veteran status.


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