Automotive Service Advisor
2 weeks ago
The Automotive Service Advisor plays a crucial role in delivering outstanding customer service at L&M Fleet Supply's repair facility. This position involves direct interaction with customers to assess their needs, recommend appropriate products and services, and facilitate communication between our skilled technicians and the clientele.
Ideal Candidate:
We seek an individual who enjoys engaging with customers and values a positive work environment while achieving results. Previous experience in automotive or small engine service, along with a background in customer service, is highly regarded.
Key Responsibilities:
- Provide exceptional customer service at the repair shop and parts counter.
- Schedule and monitor service and repair tasks for the tire and lube/small engine repair shop.
- Act as a liaison between customers and shop technicians, ensuring clear communication.
- Manage parts ordering and assist customers with special requests.
- Support sales activities and perform point-of-sale functions.
- Oversee the overall coordination of shop operations within the store.
Desired Attributes:
We value teammates who exhibit the following traits:
- Customer-Centric Approach
- Accountability
- Team Collaboration
- Integrity and Honesty
- Sound Decision-Making Skills
- Dependability
Benefits for Full-Time Employees:
Full-time team members enjoy a comprehensive benefits package, which includes:
- Health and Dental Insurance Options
- 401(k) Plan with a generous employer match
- Life and Disability Insurance
- Paid Time Off that increases with tenure
- Employee Discount Program
- Wellness Initiatives
- And much more
At L&M Fleet Supply, we believe that every employee contributes significantly to creating exceptional retail experiences rooted in our values. Our diverse product offerings require knowledgeable and friendly staff to ensure complete customer satisfaction. As we expand, we remain committed to maintaining a close-knit company culture, treating everyone with respect and kindness.
We strive for our customers to leave with a smile and for our team to enjoy their work environment. If you are ready to contribute positively to our team, we encourage you to explore opportunities with us.
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