Technical Operations Manager

1 week ago


Detroit Lakes, Minnesota, United States MediaCom Full time
Position: Manager of Technical Operations
About Us:
Mediacom Communications has been a prominent player in the telecommunications sector for over 25 years, serving a diverse customer base across 22 states with a dedicated workforce of more than 4,000 professionals. Our goal is to eliminate the digital divide between urban centers and rural areas in America. We offer high-speed internet, enhanced HD television services, and innovative solutions in home security and telecommunication, all driven by our commitment to growth and innovation.
Role Overview:
The Manager of Technical Operations will oversee the technical functions of cable systems in the designated region. This position entails strategizing, organizing, and managing the technical elements of operations to guarantee adherence to standards and quality.
Employee Benefits:
Working at Mediacom comes with a variety of benefits, including a company vehicle and necessary tools, comprehensive health coverage, paid leave, a 401K plan with company contributions, employee discounts, opportunities for educational advancement, and more. We prioritize our workforce and aim to create a nurturing and fulfilling work atmosphere.
Key Responsibilities:
  • Serve as a technical advisor for regional management in critical decision-making
  • Ensure adherence to technical standards and regulations
  • Collaborate with field and office teams to deliver outstanding customer service
  • Oversee the vehicle fleet management program
  • Travel within the designated region as required
  • Perform additional duties as necessary
Qualifications:
  • High School Diploma with relevant certifications
  • Minimum of 5 years in the cable television industry
  • Prior experience in a managerial role
  • Familiarity with applicable regulations and codes
  • Proficient in computer operations
  • Valid driver's license
Company Recognition:
Mediacom Communications is recognized for its dedication to diversity and social responsibility, having received accolades such as Best Company for Women to Work, Best Company for People of Color and Women to Work, and the Content & Connectivity Human Resources (C2HR) Social Impact Award.
Commitment to Equality:
Mediacom is devoted to providing equal employment opportunities to all employees and applicants. We maintain a zero-tolerance policy towards discrimination or harassment based on any protected characteristic as defined by federal, state, or local laws.
Disclaimer:Job offers are contingent upon various factors including work experience, skills, qualifications, and certifications. We are committed to a fair and inclusive recruitment process for all candidates.

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