Special Assets Operations Specialist

1 week ago

California, United States Umpqua Bank Full time

About the Role:

This position is tasked with a variety of servicing and support functions associated with loans designated to Special Assets. Key responsibilities encompass loan accounting, reporting, reconciliation, payment processing, and account management in alignment with Bank policies and procedures, while delivering exceptional customer service and support to all loan officers.

  • Reconcile client accounts and analyze customer histories to assess payment and service-related issues.
  • Conduct administrative and office support tasks, including generating daily and monthly reports for the department and managing electronic filing of loan approvals.
  • Collect data and compile regular or periodic reports related to departmental functions for distribution to internal stakeholders.
  • Ensure operational practices adhere to standard operating procedures, Bank policies, and compliance regulations.
  • Process loan charge-offs and recovery transactions, updating the lending platform with relevant coding.
  • Execute daily and monthly reconciliations of charge-offs and recoveries.
  • Receive and distribute bankruptcy notifications for loans assigned to Special Assets, updating the lending core as necessary based on the type of notice received.
  • Manage projects, conduct analyses, and undertake additional responsibilities as directed.
  • Track and reconcile nonperforming loan general ledger expenses.
  • Review Credit Memos for authorized approval authority, distributing and coding loans as appropriate.
  • Prepare monthly general ledger and DDA certifications.
  • Address a diverse range of requests received within a shared Outlook account.
  • Book OREO (Other Real Estate Owned) accounts, post write-downs, and record gain/loss on sale transactions. Maintain, balance, and disseminate the OREO reconciliation report.
  • Maintain dashboard reporting of loans assigned to Special Assets for distribution to leadership.
  • Work on assignments that are semi-routine and moderately complex, requiring judgment in problem resolution and routine recommendations. Typically receives minimal instruction on routine tasks and general guidance on new assignments.
  • Demonstrate compliance with all banking regulations pertinent to assigned job functions and apply this knowledge to designated responsibilities, which may be acquired through coursework and on-the-job training. Stay informed on regulatory changes.
  • Adhere to all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
  • Maintain a working knowledge of the Bank's written policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other relevant regulations applicable to this job description.
  • May be requested to coach, mentor, or train others and deliver coursework as a subject matter expert.
  • Actively learn, demonstrate, and promote the Umpqua corporate culture in all actions and communications.
  • Exhibit personal initiative and serve as a positive role model for others.
  • Embrace our vision to become the "Business Bank of Choice."
  • May perform other duties as assigned.

About You:

  • High School Diploma or GED is required.
  • 2-4 years of back-office accounting and/or banking experience is preferred.
  • Ability to work independently with minimal supervision.
  • Strong analytical skills with the capacity to review data and prepare reports, recognizing problems and determining the best approach and recommendations.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong reading, writing, and mathematical abilities.
  • Capability to read and interpret loan documents.
  • Proficient keyboard skills.
  • Ability to analyze problems, determine optimal approaches, compile and analyze data, and prepare reports/recommendations, along with knowledge of departmental procedures, practices, and policies.
  • Competence in using office software (i.e., Excel, Word, Outlook, spreadsheets, etc.) and equipment. Completion of high school, vocational training, or equivalent is required.

Work Style:

Umpqua Bank offers a Flexible Workplace Program, and this opportunity is categorized under the Full Office work style, which entails working in the office from a designated company location five days a week.

Our Benefits:

We provide a competitive total rewards package that includes base wages and comprehensive benefits. The pay range for this role is $18.00-$27.00, with the pay rate for the selected candidate determined by various non-discriminatory factors, including job-related knowledge, skills, experience, education, and geographic location. The role may qualify for performance-based incentive compensation, with details provided during the recruitment process.

Eligible associates receive comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match for qualifying contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins on the first day of the month following the date of hire for associates regularly scheduled to work at least thirty hours weekly.

  • Special Assets Operations Specialist

    1 week ago

    California, United States Umpqua Bank Full time

    Position Overview:This role is integral to the servicing and operational support of loans categorized under Special Assets. The primary duties encompass loan accounting, reporting, reconciliation, payment processing, and account management, all conducted in alignment with the bank's policies and procedures while ensuring exceptional customer service to loan...

  • Special Assets Operations Specialist

    1 week ago

    California, United States Umpqua Bank Full time

    Position Overview:This role is integral to the servicing and support functions associated with loans designated to Special Assets. Key responsibilities encompass loan accounting, reporting, reconciliation, payment processing, and account management in alignment with Bank policies and procedures, while ensuring exceptional customer service and support to all...

  • Asset Operations Lead

    2 weeks ago

    California, United States Motion Recruitment Full time

    Our client, a leading name in the apparel retail sector, is seeking a dedicated Asset Manager to enhance their team. This position is based in San Francisco, California, and offers a hybrid work environment.*This role is a year-long W2 contract with benefits included*As an Asset Manager, your primary responsibilities will encompass digital asset management...

  • Asset Management Specialist

    2 weeks ago

    California, United States Motion Recruitment Full time

    Our client, a leading name in the apparel retail sector, is seeking a dedicated Asset Manager to enhance their team. This position is based in a hybrid model.*This role is a year-long W2 contract with benefits included*In this capacity, you will oversee digital asset management (DAM), ensuring proper organization and uploading of all assets into the DAM...

  • Area Asset Protection Manager

    3 days ago

    Tustin, California, United States REI (Recreational Equipment Inc.) Full time

    About the RoleWe are seeking a highly skilled and experienced Asset Protection Specialist to join our team at REI. As an Asset Protection Specialist, you will play a critical role in protecting our stores and employees from loss and ensuring a safe and secure environment for our customers.Key ResponsibilitiesInitiate and resolve complex investigations into...

  • Marketing Specialist

    2 weeks ago

    California, United States Skin Gym Full time

    Company OverviewWe are a family-owned, female-led beauty startup. Our brands include Skin Gym and PaintLab. Skin Gym is a brand focused on beauty tools that has gained recognition in various prestigious publications. Our products are available globally through major retailers.Position: Marketing SpecialistThis role is based in our downtown officeKey...

  • Operations Support Manager

    5 days ago

    San Diego, California, United States LandCare Full time

    About the RoleWe are seeking an experienced Operations Support Manager to lead our Fleet and Asset Management team. As a key member of our LandCare team, you will be responsible for delivering best-in-class customer service to our branch teams, while implementing strategies to enhance productivity, cost-effectiveness, and safety.Key ResponsibilitiesFleet...

  • Real Estate Asset Supervisor

    2 weeks ago

    California, Missouri, United States Jonathan Rose Companies Full time

    Location: Main NYC OfficeCompany Overview:Jonathan Rose Companies stands as a prominent leader in the ownership, development, and management of sustainable affordable and mixed-income housing. Established in 1989, the firm has successfully managed projects valued at over $4.2 billion, currently overseeing a portfolio of 19,000 residential units across 15...

  • Facility Operations Specialist

    2 weeks ago

    San Francisco, California, United States Golden Gate Regional Center Full time

    Facility Operations SpecialistSalary Range: $47,618 - $57,141 AnnuallyThe Golden Gate Regional Center is seeking a Facility Operations Specialist who will report directly to the Operations Manager/Supervisor. This role is essential in managing daily high-level facility and operational tasks that support our various office locations, ensuring that all...

  • Head of Asset Management

    2 weeks ago

    California, United States Macdonald & Company Full time

    Position Summary:The Director of Asset Management at Macdonald & Company will be responsible for supervising and directing a portfolio of affordable housing assets, ensuring optimal financial performance, adherence to regulations, and operational effectiveness. This position demands a strategic leader with extensive expertise in affordable housing policies,...

  • Head of Asset Management

    2 weeks ago

    California, United States Macdonald & Company Full time

    Position Summary:The Director of Asset Management at Macdonald & Company will be responsible for the stewardship and administration of a diverse portfolio of affordable housing assets, ensuring optimal financial outcomes, adherence to regulations, and operational excellence. This position demands a strategic leader with extensive expertise in affordable...

  • Head of Asset Management

    2 weeks ago

    California, United States Macdonald & Company Full time

    Position Summary:The Director of Asset Management at Macdonald & Company will be responsible for supervising and directing a collection of affordable housing assets, ensuring optimal financial outcomes, adherence to regulations, and operational effectiveness. This position demands a strategic leader with extensive expertise in affordable housing policies,...

  • Head of Asset Management

    2 weeks ago

    California, United States Macdonald & Company Full time

    Position Summary:The Director of Asset Management at Macdonald & Company will be responsible for leading and supervising a diverse portfolio of affordable housing assets, ensuring optimal financial outcomes, adherence to regulations, and operational excellence. This position demands a strategic leader with extensive expertise in affordable housing laws,...

  • Head of Asset Management

    2 weeks ago

    California, United States Macdonald & Company Full time

    Position Summary:The Director of Asset Management at Macdonald & Company will be responsible for the stewardship and oversight of a diverse portfolio of affordable housing assets, ensuring optimal financial outcomes, adherence to regulations, and operational excellence. This position demands a strategic leader with extensive expertise in affordable housing...

  • Asset Management Supervisor

    2 weeks ago

    California, United States Gratic Group Los Angeles Full time

    Key Responsibilities:Asset Portfolio Oversight:Formulate and implement investment strategies and asset allocation frameworks for the asset portfolio.Evaluate the performance of the asset portfolio and adjust strategies in response to market fluctuations and client requirements.Conduct regular assessments and rebalancing of the asset portfolio to ensure...

  • Asset Management Supervisor

    2 weeks ago

    California, United States Gratic Group Los Angeles Full time

    Key Responsibilities:Asset Portfolio Oversight:Formulate and implement investment strategies alongside asset allocation frameworks tailored for the asset portfolio.Continuously assess the asset portfolio's performance, making necessary adjustments in response to market fluctuations and client requirements.Conduct regular evaluations and rebalancing of the...

  • Lead Asset Accounting Strategist

    2 weeks ago

    California, Missouri, United States The Recruitment Company Australia Full time

    Join a pivotal role in shaping the future of public transport infrastructure in Australia. This esteemed government agency is at the forefront of developing a state-of-the-art metro railway system, enhancing the travel experience across Sydney.As the Lead Asset Accounting Strategist, you will oversee critical asset management functions, emphasizing valuation...

  • Accountant I

    7 days ago

    California, United States Metrolink Full time

    The Southern California Regional Rail Authority (SCRRA), operator of the METROLINK Commuter Rail System, is seeking an Accountant I who will perform a wide variety of professional level accounting duties and responsibilities involved in the recording and reporting of financial transactions, general ledger accounting, preparation of financial report...

  • Marketing Operations Specialist

    2 weeks ago

    California, United States STAND 8 Technology Services Full time

    About STAND 8 Technology ServicesAt STAND 8, we specialize in providing comprehensive IT staffing and solutions that are at the forefront of technological advancements. Our approach integrates PEOPLE, PROCESS, TECHNOLOGY, and innovation to deliver exceptional experiences for our clients, partners, and team members.Position OverviewThe Marketing Coordinator...

  • Investment Relations Specialist

    2 weeks ago

    California, United States Inversion Summits Full time

    Inversion Summits is a specialized investment summit organization that hosts exclusive events throughout the year for professionals in the alternatives sector.The Investment Relations Specialist will join the Inversion Summits team, providing direct support to the CEO, Director of Investor Relations, and Senior IR Associate. This role involves identifying...