Sales Account Manager

2 days ago


New York, New York, United States Oracle Full time

About the Role:


As a Sales Account Manager with Oracle NetSuite, you will be responsible for maintaining relationships with a portfolio of NetSuite customers to ensure the continued adoption and expansion of our cloud-based business operations system. This includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce solutions.


Your Key Responsibilities:



  • Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
  • Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives.
  • Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution.
  • Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement to increase sales performance.
  • Work to improve overall customer happiness within assigned customer accounts.
  • Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
  • Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.

About You:


We are seeking a highly motivated and experienced Sales Account Manager with a successful background selling software, hardware or business services. You will have a minimum of 3 years of SaaS/Technology sales experience and a proven track record of success. You will be known for your tremendous work ethic, laser focus, passion and dedication. You will enjoy learning about technology and be able to translate that into value for customers.


About the Team:


The NetSuite Sales team is a collaborative and dynamic group of professionals who are passionate about delivering exceptional customer experiences. We value outstanding writing skills and a friendly, thoughtful, and effective communication style. We strive for attention to detail, emotional intelligence, and quick turnaround times. We get stuff done. And fast.


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