Account Manager
5 days ago
We are seeking a highly motivated and experienced Account Manager to join our team at Speak4. As an Account Manager, you will be responsible for developing and executing strategies to drive success for our clients, providing exceptional customer service, and collaborating with cross-functional teams to achieve business objectives.
Key Responsibilities- Client Success
- Develop and implement customized engagement strategies to drive client success and retention
- Provide timely and effective support to clients, addressing their needs and concerns
- Collaborate with internal teams to ensure seamless client onboarding and ongoing support
- Strategic Partnership Development
- Build and maintain strong relationships with clients to understand their business objectives and goals
- Develop and execute strategic plans to drive client success and growth
- Collaborate with internal teams to identify and pursue new business opportunities
- Communication and Collaboration
- Communicate effectively with clients, internal teams, and stakeholders to ensure seamless collaboration and execution
- Provide regular updates and progress reports to clients and internal teams
- Collaborate with cross-functional teams to achieve business objectives and drive client success
- Experience
- Minimum 2 years of experience in a customer success or account management role
- Proven track record of driving client success and retention
- Skills
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with clients and internal teams
- Proven problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Education
- Bachelor's degree in a related field (e.g. business, marketing, communications)
- Competitive Compensation
- Competitive salary and bonus structure
- Benefits
- Comprehensive health, dental, and vision insurance
- 401(k) matching program
- Flexible vacation policy
- Professional Development
- Opportunities for professional growth and development
- Training and development programs to enhance skills and knowledge
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