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Account Management Partner
2 months ago
Role Overview:
The Client Service Partner is responsible for developing and implementing service strategies aimed at enhancing user engagement and achieving usage goals for designated accounts.
Key Responsibilities:
- Acts as the main liaison for users within established client accounts, concentrating on boosting user engagement, usage, and retention.
- Builds enduring relationships with clients while identifying opportunities for additional services.
- Continuously assesses account performance and devises strategies for improved engagement.
- Provides training and support to ensure optimal use of Bloomberg Industry Group products, including onboarding new personnel at client organizations.
- Assists clients in setting up notifications, dashboards, and other tools.
- Works closely with Relationship Partners to create tailored strategies for accounts and pinpoint further sales and growth prospects.
- Engages in special projects and other assigned tasks as necessary.
Qualifications:
- Familiarity with the relevant market (e.g., legal firms, tax and accounting, corporate sectors) is advantageous.
- Demonstrated capability to prioritize accounts and juggle multiple projects to fulfill business objectives and timelines.
- Excellent analytical, organizational, and communication skills.
- Willingness to travel within the designated area.
Education and Experience:
- A bachelor’s degree in business, marketing, sales, or a related discipline; or equivalent professional experience.
- 2-4 years of proven success in sales or account management within a comparable business environment.
- Prior experience in Account Management is preferred.
Bloomberg Industry Group is an Equal Opportunity Employer and fully supports the principles of Equal Employment Opportunity. The company has implemented an Affirmative Action Program to ensure that all applicants and employees are considered for employment, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran status, veteran status, or any other classification protected by law.
