Experienced Luxury Travel Consultant
6 days ago
We are seeking an experienced and skilled travel industry professional to join our team as an Experienced Luxury Travel Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and travel planning expertise to our clients.
Key Responsibilities- Travel Planning and Consultation: Consult and collaborate with customers to plan their travel needs, both domestic and international, by phone or in person.
- Destination Research: Research destinations and tour programs to meet client desires and expectations.
- Travel Package Design and Sales: Design and sell international and domestic travel packages, including cruises, tours, custom land itineraries, air, car, and hotel.
- Customer Service and Problem Resolution: Provide first-class customer service and problem resolution, prepare and review invoices, final itineraries, and documents for distribution to clients.
- Compliance and Regulatory Requirements: Comply with all ARC regulations and ACA policies and procedures in the collection and handling of assets.
- Education: High school diploma or equivalent.
- Experience: 5 years of experience as a retail travel agent or industry-related experience with an established book of business preferred.
- Certifications: Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred.
- Skills: Ability to sell domestic and international leisure travel, demonstrate a passion for travel, deliver high-touch customer service standards, sales-driven, goal-oriented, excellent verbal/written communication, time management, and organizational skills.
AAA Club Alliance is an equal opportunity employer committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.
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