Senior Travel Industry Professional

7 days ago


Union, Kentucky, United States AAA Club Alliance Full time
About the Role

We are seeking an experienced and skilled travel industry professional to join our team as an Experienced Luxury Travel Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and travel planning expertise to our clients.

Key Responsibilities
  • Travel Planning and Consultation: Collaborate with clients to understand their travel needs and preferences, and provide personalized travel recommendations and itineraries.
  • Destination Research: Conduct research on various destinations and tour programs to stay up-to-date on the latest travel options and trends.
  • Sales and Revenue Generation: Sell international and domestic travel packages, including cruises, tours, custom land itineraries, air, car, and hotel, to meet client needs and exceed sales targets.
  • Customer Service and Problem Resolution: Provide exceptional customer service and resolve any issues or concerns that may arise during the travel planning process.
  • Administrative Tasks: Prepare and review invoices, final itineraries, and documents for distribution to clients, and perform other administrative tasks as required.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: 5 years of experience as a retail travel agent or industry-related experience with an established book of business preferred.
  • Certifications: Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred.
  • Skills: Excellent verbal and written communication, time management, and organizational skills, with the ability to work independently or in a team environment.
  • Technical Skills: Working knowledge of Windows-based computer applications and internet proficiency, with the ability to learn and use multiple programs and systems.
About Us

AAA Club Alliance is a leading provider of travel and insurance services, committed to delivering exceptional customer experiences and building long-term relationships with our clients. We are an equal opportunity employer and welcome applications from diverse candidates.



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