Customer Service Sales Associate

2 months ago


Des Moines, Iowa, United States UnityPoint Health Full time

Position Overview:

The Sales Associate plays a vital role in assisting the Not New Shop Manager and Lead in the daily operations of the shop. This position is essential in ensuring that exceptional service is delivered to customers while fostering a positive work environment. The successful execution of these responsibilities is crucial for the seamless operation of the shop and for maintaining positive relationships with both customers and volunteers.

Why Choose UnityPoint Health?

  • Team Commitment: We are honored to be recognized as a Top 150 Place to Work in Healthcare for our unwavering dedication to our team members.
  • Work Culture: At UnityPoint Health, your contributions are valued. Join us for a rewarding career and experience a culture driven by strong values and a commitment to doing what is right for those we serve.
  • Comprehensive Benefits: Our competitive Total Rewards program provides a variety of benefits options tailored to meet your needs at every stage of life.
  • Diversity and Inclusion: We are dedicated to ensuring that every voice is heard, regardless of role, race, gender, religion, or sexual orientation.
  • Professional Development: We believe in providing you with the necessary support and development opportunities to enhance your employment experience.
  • Community Engagement: Become an integral part of our mission to improve the health of the communities we serve.

Key Responsibilities:

- Assist in executing the comprehensive sales strategy for the shop, including promotional activities aimed at attracting potential customers.

- Provide constructive feedback to the Not New Shop Manager and Lead regarding merchandise and sales performance.

- Collaborate with the NNS Manager and Lead on product merchandising, which includes in-store and window displays, and train volunteers to assist in these efforts.

- Support special sales initiatives in partnership with the Manager, Coordinator, and Supervisor.

- Ensure merchandise is restocked as necessary.

- Work closely with NNS volunteers, offering training and support while effectively delegating responsibilities to foster strong working relationships.

- Contribute to achieving the financial and operational objectives of the gift shops, understanding the overall strategy and budget while adhering to operational policies.

- Assist with product receipt, donations, pricing, merchandising, and inventory management.

- Support the NNS Manager and Lead in managing the daily operations of the Gift Shops.

- Demonstrate the ability to meet departmental work schedules.

Qualifications:

Minimum Requirements:

- High School diploma or GED is required.

Preferred Experience:

- Previous experience in retail, particularly in a thrift shop setting, along with experience in supervising volunteers or employees.

Licenses/Certifications:

- Valid driver's license is required for work-related driving.

Knowledge, Skills, and Abilities:

- Strong organizational skills and proficiency in computer applications, including Outlook and Microsoft Office.

- Excellent communication skills with the ability to inspire and engage both volunteers and staff.

- Vision for growth and development of Volunteer Services.

- Effective time management and creative problem-solving abilities.

- Positive attitude and strong project management skills.

Physical Requirements:

- Must be able to lift 25-35 pounds.

Additional Information:

- Familiarity with Point of Sale systems is preferred.



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