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ServiceNow Business Process Consultant

2 months ago

Tampa, Florida, United States Xyant Technology, Inc. Full time
Job Title: ServiceNow Business Process Consultant

Xyant Technology, Inc. is seeking a highly skilled ServiceNow Business Process Consultant to join our team.

Job Summary

We are looking for a seasoned professional with expertise in ServiceNow implementation and business process optimization in the healthcare industry. The ideal candidate will have a strong background in project management, process analysis, and stakeholder collaboration.

Key Responsibilities
  • Evaluate existing business processes to identify inefficiencies and areas for improvement.
  • Design and implement ServiceNow solutions tailored to the healthcare environment, ensuring seamless integration with existing systems.
  • Lead and manage ServiceNow implementation projects, including planning, execution, and monitoring.
  • Collaborate with stakeholders to understand their needs and ensure alignment with business objectives.
  • Facilitate change management processes, including training and support for staff affected by new processes.
  • Document all aspects of business processes and maintain detailed records of project outcomes.
  • Ensure all processes comply with industry regulations and standards, including healthcare-specific requirements.
Qualifications
  • Minimum of 5 years of experience in business process consulting, with a focus on ServiceNow implementation in healthcare.
  • Experience with ServiceNow software and technologies.
  • Proficiency in project management tools and methodologies.
  • Knowledge of healthcare regulations and standards.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
Preferred Qualifications
  • Bachelor's or master's degree in business, healthcare management, or a related field.
  • PMP (Project Management Professional) certification.
  • ITIL (Information Technology Infrastructure Library) certification.
  • Lean Six Sigma certification.