Senior ServiceNow ITAM Implementation Engineer

6 days ago

Tampa, Florida, United States WINDWARD CONSULTING LLC Full time
Job Title: Senior ServiceNow ITAM Implementation Engineer

Windward Consulting LLC is seeking a highly skilled Senior ServiceNow ITAM Implementation Engineer to join our team. As a key member of our ITAM team, you will be responsible for implementing and configuring ServiceNow ITAM solutions for our clients.

Responsibilities:
  • Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
  • Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
  • Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables.
  • Contribute on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency.
  • Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training.
  • Innovate and identify solutions that can be reused on future engagements.
  • Proactively keep ServiceNow skills current and contribute to Windward thought leadership.
Qualifications:
  • 5 years of experience implementing ServiceNow (SN), specifically ITAM.
  • A comprehensive understanding of both SN Hardware Asset Management (HAM) and SN Software Asset Management (SAM), including SN Certified Implementation Specialist - SAM, and Asset Model Management micro-certification.
  • Experience implementing SAM SaaS connections (Microsoft O365, Adobe Creative Cloud, Salesforce, etc.), as well as procurement module and contract lifecycle management (CLM) application integrations.
  • Experience with complex license metrics/reconciliations (IBM, Oracle, etc.), software spend detection, stockroom/inventory management, and contract management solutions a major plus.
  • Demonstrated experience in at least one other area of ServiceNow, such as ITSM, ITOM, or ITBM
Additional Requirements:
  • Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, ServiceNow Certified System Administrator.
  • CIS Servicenow HAM/SAM, ITSM
  • Professional ITAM industry certifications from IAITAM, IBSMA, and/or ITAM Review.
  • ITIL Certification
  • Exposure to/general understanding of software licensing practices.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.
  • Recognition and rewards for outstanding performance.

Windward Consulting LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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