ServiceNow Platform Architect

3 weeks ago

Tampa, Florida, United States Apex Systems Full time

Job Title: ServiceNow Platform Architect

Job Summary:

We are seeking a highly skilled ServiceNow Platform Architect to join our team at Apex Systems. As a ServiceNow Platform Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:

  • Contribute to strategic platform development based on customer needs.
  • Manage and configure ServiceNow applications and modules, product development, service automation, and system integration.
  • Lead or mentor junior developers on an agile, ServiceNow implementation team.
  • Collaborate with teammates for code reviews, new developments, and projects.
  • Participate in SCRUM ceremonies and discussions with team members and stakeholders.
  • Assist with reporting configuration and maintenance, and perform operational administrative tasks.
  • Assess architecture and system limitations, define and design system specifications, and evaluate hardware/software compatibility.
  • Plan and manage meetings to solicit stakeholder feedback on tool models.
  • Act as a liaison for support from ServiceNow when local issues arise.
  • Build customized ServiceNow applications, apply technical expertise, and enhance team capabilities, security, and ROI.
  • Provide and develop subject matter expertise on ServiceNow development and modules.
  • Participate in internal and customer meetings to understand requirements and implement IT solutions.
  • Perform full-spectrum software development lifecycle (SDLC) tasks, including systems modeling, simulation, analysis, testing, and debugging.
  • Maintain professional and technical certifications.

Qualifications:

  • 20+ years of technical experience required.
  • Bachelor's degree in Computer Science or a relevant field (may substitute additional years of experience).
  • Working experience with MariaDB and/or MySQL.
  • Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire.
  • Must obtain ITIL V4 Foundation within six months of hire.
  • Advanced knowledge of software engineering principles such as JavaScript, REST API, and SOAP API.
  • Advanced knowledge of hardware, software, and systems associated with software engineering.

Preferred Qualifications:

  • Experience with ServiceNow development, including core ITSM tables, Glide, scripting, business rules, client scripts, data imports, custom apps, and development methods.
  • Experience with Web development, including X–HTML, CSS3, SQL, XML, or Angular, and at least one back-end technology: JavaScript, PHP, .NET, Java, or ColdFusion.
  • Experience with ServiceNow ITOM Discovery implementation.
  • Experience with ServiceNow SERVICE PORTAL design and end-user/customer experience.
  • ITILv4 Foundations certification.
  • Experience with Agile development methodology, requirements management, JIRA (or similar RTM platforms).

About Apex Systems:

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

EEO Employer:

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.

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