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Senior Program Manager, Amazon Intermodal

2 months ago

Arlington, Virginia, United States Amazon Services LLC Full time
Job Description

Amazon Intermodal (AZIM) is a leading provider of intermodal transportation solutions, striving to deliver exceptional service to our customers while managing costs and meeting business goals. As a Senior Program Manager, you will play a critical role in driving the performance of our vendor partners and leading cross-functional teams to achieve strategic objectives.

Key Responsibilities
  • Develop and implement program strategies to drive improvements and achieve metrics.
  • Manage and oversee various cross-functional programs, ensuring successful delivery.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
  • Foster collaboration with internal and external partners to optimize resource allocation and project success.
  • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
  • Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
  • Manage and communicate project budgets effectively.
Requirements
  • 5+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field.
  • 5+ years of defining and implementing process improvement initiatives using data and metrics experience.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
  • Experience working cross-functionally with tech and non-tech teams.