Patient Access Representative Per Diem Varied Schedule

4 days ago


Syracuse, New York, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient registration information.

Key Responsibilities
  • Acquire, enter, and update patient registration information into our Eclipsys system, verifying accuracy of data.
  • Provide information related to billing, compliance, patient rights, and HIPAA.
  • Verify patient insurance coverage and obtain authorizations related to the patient's stay.
  • Request and collect co-pays, deposits, and issue receipts at time of payment.
  • Communicate with medical and clinical personnel regarding patient access, interfacility transfers, discharge processing, reimbursement issues, authorization requirements, surgical and diagnostic orders.
  • Accurately index patient information to HPR and interact with IS, HIM, and ASR's to assure optimal information flow and resolve inaccuracies and discrepancies.
  • Intake MD requests for patient admission, coordinate assignment of patients to beds, and maintain accurate bed-board status.
  • Compile daily census and perform other clerical tasks to support supervisor.
Requirements
  • Two years of medical office or customer service experience.
  • Participates in orientation, patient access training program, and continuing education.
  • Updates and maintains knowledge and skills related to specific areas of expertise.
  • Word processing skills, PC experience, basic mathematical skills, effective verbal and written communication, and human relations skills.
  • Related experience in hospital registration, Eclipsys, or PHS/HPF and knowledge of medical terminology preferred.
Work Environment and Hazards

Clinical Setting. Exposure Class I or II; service specific.

Physical Demands

Sedentary work: standing, walking, and sitting for prolonged periods of time; repetitive motion of hands, fingers, and wrists.

Work Contact Group

All services, employees, medical staff, patients, visitors, vendors, and regulatory agencies.

Supervised By

Patient Access Coordinator

Supervises

Not applicable.

Career Path

Level 2, Level 3 Patient Access Representative; Coordinator, Manager

Pay Range

$17.00-$23.60

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.



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