Patient Access Representative PCC

2 days ago


Syracuse, New York, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring accurate and timely processing of patient data, insurance information, and demographic details.

Key Responsibilities
  • Accurately process patient registration information into our Eclipsys system and verify data accuracy
  • Provide information related to billing, compliance, patient rights, and HIPAA
  • Verify patient insurance coverage and obtain authorizations for patient stays
  • Request and collect co-pays, deposits, and issue receipts at time of payment
  • Communicate with medical and clinical personnel regarding patient access, interfacility transfers, discharge processing, and reimbursement issues
  • Index patient information to HPR and interact with IS, HIM, and ASR's to ensure optimal information flow
Requirements
  • Two years of medical office or customer service experience
  • Participation in orientation, patient access training program, and continuing education
  • Knowledge of medical terminology and experience with Eclipsys or PHS/HPF
  • Excellent communication and human relations skills
What We Offer

As a Patient Access Representative at Trinity Health, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary range of $17.00-$23.60, as well as opportunities for professional growth and development.

Trinity Health is an Equal Opportunity Employer, committed to diversity, equity, and inclusion in all aspects of our work. We welcome applications from qualified candidates who share our values and commitment to providing high-quality patient care.



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