Client Relationship Manager

1 week ago


New York, New York, United States iPromo Full time
Job Overview

iPromo, a leading distributor recognized among the Top 100, is seeking a dedicated Account Manager to drive further growth and success for our organization.

We take pride in our consistent recognition on prestigious lists, including the Inc.5000 Fastest Growing Companies and the ASI Top 50 Best Places to Work.

Our established tools and systems empower us to deliver tailored solutions for organizations of all sizes, enabling you to cultivate and expand your client portfolio.

We offer flexible remote work options for the ideal candidate.

If you possess the necessary experience and align with our values, we would be eager to discuss this opportunity with you.

Key Responsibilities:
  • Identify and generate new business opportunities to enhance your client base.
  • Build and maintain strong relationships with assigned accounts.
  • Expand existing client relationships to maximize revenue potential.
  • Engage with clients through phone and email to provide order and shipping updates.
  • Conduct product research and offer recommendations, including virtual and physical samples.
  • Collaborate with clients using company stores for flexible merchandise solutions.
  • Prepare detailed quotes for customer orders.
  • Process client artwork and coordinate with design teams.
  • Enter sales orders into Salesforce accurately.
  • Facilitate client review and approval of proofs.
  • Coordinate sales orders with Account Coordinators.
  • Participate in presentations, meetings, and industry trade shows as needed.
  • Perform additional sales-related tasks as required by business needs.
Qualifications:
  • Minimum of 3 years of experience in promotional product sales.
  • Proven track record in prospecting within existing client accounts and generating new business.
Required Skills:
  • Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Experience with CRM/ERP systems is essential.
  • Familiarity with Illustrator and Photoshop is advantageous.
  • Strong typing and 10-key skills.
  • Excellent problem-solving abilities.
  • Clear and concise communication skills, both verbal and written.
  • Ability to manage multiple projects under pressure and meet deadlines.

Compensation: Base salary plus commission structure.

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