Front Desk Team Member

2 weeks ago

Denver, Colorado, United States Barry's Full time
About Barry's

Barry's is a leading fitness studio that offers a unique strength and cardio interval fitness experience. Founded in 1998, our studio provides an immersive, high-intensity workout that's as effective as it is fun.

Job Description

We're seeking a highly motivated and customer-focused Front Desk Hybrid Team Member to join our team. As a key member of our front desk team, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, managing client relationships, and ensuring a seamless client experience.

Key Responsibilities
  • Client Experience: Provide exceptional customer service, respond to client inquiries, and resolve any issues in a timely and professional manner.
  • Interpersonal Relationships: Develop and maintain strong relationships with clients, staff, and management to ensure a positive and supportive work environment.
  • Communication: Effectively communicate with supervisors, peers, and clients through various channels, including phone, email, and in-person interactions.
  • Studio Maintenance: Ensure the studio is clean, organized, and well-maintained, including tasks such as cleaning exercise equipment, sweeping, mopping, and wiping mirrors.
  • Fuel Bar Operations: Assist with Fuel Bar operations, including preparing protein smoothies, handling pre-orders and orders, and maintaining a clean and sanitized environment.
Requirements
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Availability: Availability to work a variety of shifts, including weekends, holidays, and morning or night shifts.
  • Teamwork: Demonstrate a cooperative and optimistic attitude, working effectively as part of a team to ensure efficiency and effectiveness.
  • Communication: Excellent communication skills, including verbal and written communication.
  • Attention to Detail: Maintain a clean and welcoming atmosphere, ensuring attention to detail and a focus on quality.
What We Offer

As a Front Desk Hybrid Team Member at Barry's, you will have the opportunity to work in a dynamic and supportive environment, with a focus on customer service and teamwork. We offer a competitive hourly rate and opportunities for professional growth and development.

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