Front Desk Operations Manager

4 days ago


Denver, Colorado, United States White Lodging Full time
Job Summary

White Lodging is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our Front Office department, you will be responsible for leading daily shift operations, providing exceptional guest service, and coaching front desk agents and supervisors.

Key Responsibilities
  • Lead daily shift operations of the Front Office department, ensuring seamless execution of tasks and activities.
  • Provide leadership, training, and shift flow management to front desk agents and supervisors, promoting a positive and productive work environment.
  • Create proactive hiring plans and assist in hourly interviews to ensure the best candidates are selected for the team.
  • Deliver exceptional guest service, acting as an ambassador for our establishment and ensuring associates meet the highest standards of service.
  • Perform hands-on duties as needed, including financials, payroll, scheduling, and other tasks to support the Front Office department.
Requirements
  • Prior leadership or supervisory experience, preferably in the hospitality industry.
  • Passion for service with a positive, can-do attitude.
  • Desire to develop and coach associates, creating an environment for team members to thrive.
  • Ability to creatively problem-solve and execute against strategy, delivering results.
Benefits
  • Day 1 Medical, Dental, and Vision insurance.
  • Vacation/Paid Time Off (PTO) with rollover.
  • Complimentary wellness tools.
  • Unlimited referral bonuses.
  • 401(k) with company match.
  • Hostcare Resources healthcare concierge.
  • Leadership development.
  • Tuition reimbursement.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Multiple hotels in each market = more opportunities.
About White Lodging

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.



  • Denver, Colorado, United States Sonesta International Hotels Full time

    Front Desk SupervisorThe Front Desk Supervisor plays a pivotal role in ensuring the seamless delivery of exceptional guest experiences at Sonesta International Hotels. This key position is responsible for overseeing the front desk operations, providing guidance and support to front desk staff, and fostering a culture of excellent customer service.Key...


  • Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk.Key ResponsibilitiesSupervise and coordinate the activities of front office staff to ensure excellent customer service and...


  • Denver, Colorado, United States Sage Hospitality Group, LLC Full time

    Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at Sage Hospitality Group, LLC. As a key member of our front office staff, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional customer service, and leading a team of front office staff to achieve excellent results.Key...


  • Denver, Colorado, United States White Lodging Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at White Lodging. As a key member of our Front Office department, you will be responsible for ensuring exceptional guest experiences and providing leadership to our front desk agents and supervisors.Key ResponsibilitiesLead daily shift operations of the Front...


  • Denver, Colorado, United States White Lodging Full time

    Job SummaryWhite Lodging is seeking a highly skilled and experienced Front Desk Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring seamless day-to-day operations and delivering exceptional customer service to our guests.Key ResponsibilitiesLead and manage the Front Desk team, providing coaching and...

  • Front Desk Manager

    4 days ago


    Denver, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites by Hilton Denver Downtown and Convention Center. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.Key Responsibilities:Supervise...


  • Denver, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites by Hilton Denver Downtown and Convention Center. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of...

  • Front Desk Supervisor

    3 weeks ago


    Denver, Colorado, United States Sage Hospitality Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk staff.ResponsibilitiesSupervise the front desk team to ensure...

  • Front Desk Supervisor

    3 weeks ago


    Denver, Colorado, United States Sage Hospitality Group Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites by Hilton Denver Downtown and Convention Center. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of...

  • Front Desk Agent

    1 day ago


    Denver, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk AgentAt Sage Hospitality, we are seeking a highly skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Audit and balance...

  • Front Desk Supervisor

    2 weeks ago


    Denver, Colorado, United States Sage Hospitality Group Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites by Hilton Denver Downtown and Convention Center. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of...


  • Denver, Colorado, United States Sage Hospitality Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Sage Hospitality Group. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and leading a team of front desk staff.Key Responsibilities:Supervise and train front desk...


  • Denver, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk AgentCompany Overview: Sage Hospitality is a leading hospitality company that offers a unique work environment that encourages individual recognition, growth, and development.Job Summary: We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing...

  • Front Desk Manager

    13 hours ago


    Denver, Colorado, United States Marriott Full time

    Job SummaryAs a Front Desk Manager at Marriott, you will be responsible for leading the front office team to deliver exceptional guest experiences and drive business results. This role requires a strong leader who can motivate and develop their team to achieve high standards of service and quality.Key ResponsibilitiesLead the front office team to ensure...


  • Denver, Colorado, United States Sage Hospitality Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Curtis Hotel. As a Front Desk Supervisor, you will be responsible for supervising front office staff, ensuring an efficient operation, and providing excellent customer service to our guests.Responsibilities:Supervise the...

  • Front Desk Supervisor

    4 weeks ago


    Denver, Colorado, United States Sage Hospitality Group Full time

    Job Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Clio, a Luxury Collection Hotel in Denver's Cherry Creek North shopping district.Job Summary:The Front Desk Supervisor will be responsible for supervising the front office staff, ensuring an efficient operation that provides...


  • Denver, Colorado, United States Homewood Denver DT Cvt Ctr Full time

    Job Summary:The ideal candidate for this role will have a strong background in customer service and hotel operations. The Front Desk Supervisor will be responsible for providing exceptional service to guests, maximizing room revenue, and ensuring the smooth operation of the front desk.Responsibilities:Provide exceptional service to guests, responding to...

  • Front Desk Supervisor

    4 weeks ago


    Denver, Colorado, United States Sonesta International Hotels Full time

    Job DescriptionThe Front Desk Supervisor is a key member of the hotel team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk.Key Responsibilities:Supervise and train front desk staff to provide excellent customer service and ensure a positive guest experience.Manage front desk operations, including...


  • Denver, Colorado, United States Embassy Suites Central Park Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites by Hilton Denver Central Park.Job SummaryThe Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key...


  • Denver, Colorado, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Greet and welcome guests, ensuring a warm and...