Front Desk Manager

4 days ago


Denver, Colorado, United States Sage Hospitality Full time
Job Title: Front Desk Supervisor

Job Summary:

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Embassy Suites by Hilton Denver Downtown and Convention Center. As a key member of our front office team, you will be responsible for ensuring an efficient and exceptional guest experience.

Key Responsibilities:

  • Supervise and train front desk staff to provide excellent customer service and maintain a high level of hospitality.
  • Resolve guest issues and complaints in a timely and professional manner.
  • Manage front desk operations, including check-in and check-out procedures, and maintain accurate records.
  • Develop and implement strategies to increase guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • High school diploma or equivalent required.
  • 1+ years of experience in a related position, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of hotel front office procedures and cash handling policies.

What We Offer:

A competitive salary, opportunities for professional growth and development, and a dynamic work environment.

How to Apply:

Submit your resume and application today to join our team and take your career to the next level.



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